Regional Director, Operations & Revenue Development

🕒 vor 3 Monaten

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Vollzeit

🔴 Experte

⚙️ Operations

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Sonesta Hotels

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10.000+ Mitarbeiter

Hospitality

Sonesta Hotels ist ein Hotelunternehmen, das sich auf die Bereitstellung außergewöhnlicher Unterkunftsdienstleistungen an verschiedenen Standorten konzentriert. Das Unternehmen bietet Karrieremöglichkeiten in Unternehmens- und Hotelpositionen, wobei der Schwerpunkt auf persönlichem Wachstum und Teamarbeit liegt. Sonesta Hotels ist bestrebt, Qualitätsstandards in der Hauswirtschaft und Wartung zu wahren, um die Zufriedenheit der Gäste sicherzustellen. Es fördert einen gemeinschaftsorientierten Ansatz und lädt Einzelpersonen dazu ein, ihrer Talent-Community beizutreten und Karrierewege innerhalb der Branche zu erkunden.

Beschreibung

• Fosters brand equity, best in class operations, and net unit growth by consulting and supporting assigned hotels focusing on revenue performance, guest satisfaction, and brand program and standards execution • Develops meaningful hotel owner and operator relationships through authentic engagements • Conducts on-property business performance consultative visits with owners/operators in assigned region (Typically 2x/year) • Analyzes, develops, and delivers Business Performance 360 consultative reviews and business improvement recommendations • Conducts a bi-monthly courtesy call to each hotel to foster relationships • Assists hotel’s sales and marketing efforts by conducting hotel market assessments and identifying sales opportunities • Partners with the hotel by making in-market sales calls to develop and deliver both booked and qualified sales lead opportunities • Advocates the voice of the franchisee in balance with Sonesta objectives, to continuously improve brand tools, resources, strategies, and program development to provide an optimal owner/operator experience and results with the brand

🎯 Anforderungen

• Bachelor’s degree or relevant experience in lieu of degree • 10+ years professional multi-unit hotel operations and revenue generation leadership • Proficient knowledge of desktop productivity tools including MS Excel, Word, PowerPoint, electronic scheduling and e-mail systems business intelligence analysis tools, and CRM account management systems • Highly organized and demonstrate success as a self-starter and ability to effectively prioritize work to meet deadlines • Must have the ability to multi-task across different disciplines and time zones utilizing multiple forms of communication including email, telephone, and written correspondence

🏖️ Vorteile

• Medical, Dental and Vision Insurance • Health Savings Account with Company Match • 401(k) Retirement Plan with Company Match • Paid Vacation and Sick Days • Sonesta Hotel Discounts • Educational Assistance • Paid Parental Leave • Company Paid Life Insurance • Company Paid Short Term and Long Term Disability Insurance • Various Employee Perks and Discounts • Hospital Indemnity • Critical Illness Insurance • Accident Insurance