Director, Pricing & Monetization

🕒 vor 19 Tagen

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $146.000 - $244.000 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

👻 Geisterscore 0%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 20 Tagen offen.
• Stellen bei diesem Unternehmen werden meist in 39 Tagen besetzt.

Jetzt Bewerben

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Sprinklr

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2010

💼 Beratung

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Sprinklr ist ein führender Anbieter von Enterprise-Software für Customer Experience Management. Das Unternehmen bietet eine einheitliche Plattform, die verschiedene digitale und soziale Kanäle integriert, um Kundeninteraktionen und Marketingmaßnahmen zu optimieren. Zu den zentralen Produkten zählen: • Sprinklr Service • Sprinklr Social • Sprinklr Insights • Sprinklr Marketing mit dem Schwerpunkt, Kundenservice, Social-Media-Interaktionen und Marketingkampagnen zu verbessern. Die Plattform nutzt AI-Technologie, um Echtzeit-Insights bereitzustellen, Workflows zu verschlanken und die Produktivität zu steigern. Einige der wertvollsten Marken der Welt vertrauen auf Sprinklr – mit dem Ziel, über alle Touchpoints hinweg konsistente und herausragende Customer Experiences zu liefern.

Beschreibung

• Set Sprinklr’s multi-year pricing, packaging, and monetization vision and operating model • Lead monetization priorities across offer architecture, price metrics, packaging tiers, bundles, upgrade paths, consumption and outcome-based models, AI monetization, SKU governance, and commercial rollout • Advise the VP, Product Operations and executive leadership • Drive cross-functional decisions across Product, Product Marketing, Finance, Sales, Sales Operations, Deal Desk, Billing, Revenue Accounting, Legal, Customer Success, Services, and Enablement • Define pricing and packaging principles, roadmaps, and decision frameworks across Sprinklr’s product portfolio • Create package structures, tiers, entitlements, add-ons, bundles, and upgrade paths • Develop and evaluate seat, usage, consumption, credit, outcome, and hybrid pricing models • Build business cases, scenario models, back-tests, migration economics, discount architecture, and sensitivity analyses • Lead working sessions and executive decision forums from concept through approval and launch • Establish pricing operations and governance for offers, SKUs, migrations, exceptions, deprecations, and pricebook changes • Produce pricebooks, packaging maps, SKU definitions, quoting rules, migration guidance, FAQs, enablement materials, and seller-facing value narratives • Define KPIs and learning agendas, monitor adoption and commercial outcomes, and recommend revisions • Incorporate competitive benchmarks, customer research, buyer personas, willingness-to-pay signals, and product usage into recommendations • Establish a sequenced multi-year monetization roadmap across product suites, customer segments, geographies, and channels • Design pricing and offer experiments with hypotheses, guardrails, success metrics, and decision rules • Operate end to end from problem framing and evidence gathering through modeling, decision-making, systems and field assets, and results measurement • Create reusable frameworks, mechanisms, and documentation so pricing decisions scale

🎯 Anforderungen

• 12+ years of progressive experience in B2B technology, enterprise SaaS, pricing, monetization, product strategy, product operations, management consulting, corporate strategy, or related field • Significant leadership of enterprise pricing and packaging across a complex portfolio • Experience designing and launching complex B2B offers across multiple products, buyer groups, deployment models, or geographies • Expertise in pricing architecture, packaging design, value metrics, segmentation, willingness-to-pay research, competitive benchmarking, discounting, and migration strategy • Strong financial and analytical capability, including scenario modeling, unit economics, margin analysis, price-volume-mix thinking, and customer-level back-testing • Experience with recurring-revenue business models, including seat-based, usage-based, consumption, credits, outcome-based, transaction, or hybrid pricing • Ability to influence senior Product, Finance, Sales, and executive stakeholders • Proven record turning strategy into operational execution across pricebooks, SKUs, quoting workflows, billing requirements, enablement, and performance reporting • Advanced proficiency with Excel or equivalent modeling tools • Comfort working with CRM, CPQ, billing, product-usage, and business-intelligence data • Bachelor’s degree or equivalent practical experience • Demonstrated experience leading a pricing, monetization, commercial strategy, or related team and developing analytical and strategic talent • Experience presenting material pricing, portfolio, or business-model recommendations to C-suite leaders • Ability to establish enterprise governance, prioritize competing monetization initiatives, and drive adoption across a global matrixed organization • Preferred: experience in enterprise SaaS, customer experience management, contact center, marketing technology, social media management, analytics, or AI software • Preferred: experience monetizing AI, automation, data, API, platform, or agentic capabilities • Preferred: familiarity with Salesforce, enterprise CPQ/pricebook processes, product telemetry, revenue-recognition considerations, and usage-based billing operations • Preferred: experience with external pricing advisors or conjoint analysis, Van Westendorp, Gabor-Granger, value-driver segmentation, and price-volume sensitivity analysis • Preferred: MBA or advanced degree

🏖️ Vorteile

• Voluntary healthcare coverage for employees and families where applicable • Paid time off • Open Mentoring Program • 401k plan with 100% vested company contributions • Flexible paid time off • Paid holidays • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage • Discretionary bonus plan, commission plan, and/or equity plan may be available depending on role

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