Education Manager

🕒 vor 29 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 11%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Sumsub

Sumsub

501 - 1000 Mitarbeiter

Gegründet 2015

💼 Beratung

⚖️ Rechtswesen

📦 Logistik

💰 €30.000.000 Series B - Sumsub im 2022-12

Consulting • Legal • Logistics

Sumsub ist ein technologieorientiertes Unternehmen mit dem Schwerpunkt Compliance, das SaaS-Lösungen für die Transaktionsüberwachung, Produkt-Compliance sowie zugehörigen operativen und Pre-Sales-Support für Unternehmen bietet. Das Unternehmen scheint eine Online-Plattform zu betreiben, die Rollen in den Bereichen Betrieb, Recht/Compliance und technischer Support umfasst, und richtet sich mit seinen Dienstleistungen und Tools an andere Unternehmen.

Beschreibung

• Own the complete learning cycle for technical and customer-facing teams, from identifying needs through structured tracks, workshops, courses, assignments, and assessments • Convert complex product, technical, and business topics into practical learning experiences for diverse audiences • Create educational assets including courses, playbooks, guides, and simulations • Facilitate interactive sessions for global, distributed teams • Use AI tools for research, content creation, personalization, and assessment building while maintaining quality control • Partner with Product, Product Marketing, Sales, and Customer Success on educational programs aligned with launches and business priorities • Define and track learning metrics such as retention, completion, on-the-job application, and performance impact • Maintain a centralized library of reusable educational assets • Manage multiple learning initiatives independently from concept through rollout

🎯 Anforderungen

• 3+ years in L&D, Instructional Design, or Enablement • Ideally experience within a SaaS, IT, or Fintech environment • Strong grasp of adult learning principles (LXD) • Proven track record designing multi-channel learning programs, not just one-off webinars • Hands-on experience using AI tools for content generation, research, and analytics • Ability to critically evaluate AI output for accuracy • Outstanding presentation skills for technical and non-technical stakeholders across time zones and cultures • Focus on practical application and measurable business impact • Self-driven and organized • Skilled at working with SMEs, product leaders, and executive stakeholders • Comfortable with modern LMS platforms, design tools, and emerging workplace technologies • Advanced to fluent English (C1+ or native-level) • Strong executive communication, presentation, and copy-editing skills

🏖️ Vorteile

• Remote-first, trust-based culture with no mandatory office days or attendance trackers • Choice of offices or coworking spaces where available • Flexible working hours with no fixed 9-to-5 schedule • Birthday holiday • 10 personal days each year • Seven sick days without paperwork • Extra time off around Christmas and New Year • Personal development plans and learning opportunities • Role-specific events covered, including design conferences and marketing forums • Financial bonuses for marriage and welcoming a new baby • Fully covered team offsites a few times a year • Access to required work tools and hardware • Equal opportunity, diverse and inclusive workplace

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