Senior Product Manager, Mail Admin, Buyer Experience

🕒 vor 18 Tagen

🏄 California, New York, +1 weitere Bundesländer – Remote

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💵 $186.000 - $258.000 / Jahr

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

👻 Geisterscore 0%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Superhuman

1001 - 5000 Mitarbeiter

☁️ SaaS

⚡ Produktivität

🤖 Künstliche Intelligenz

SaaS • Productivity • Artificial Intelligence

Superhuman ist ein Unternehmen für Produktivitätssoftware, das eine Suite von Tools anbietet – Mail, Docs, Go (ein KI-Assistent), Kalender und Datenbanken –, die entwickelt wurden, um E-Mail und die Arbeit über Apps hinweg schneller und effizienter zu gestalten. Sein Flaggschiffprodukt, Superhuman Mail, fördert ein schnelleres Posteingangsmanagement, rechtzeitige Nachverfolgungen und spart den Nutzern Zeit; die Plattform integriert KI-Funktionen (einschließlich Schreibunterstützung über Grammarly und KI-Agenten wie Go) und verbindet sich mit vielen Drittanbieter-Apps (Gmail, Drive, Jira, Claude, ChatGPT, Cursor). Superhuman richtet sich an Teams und Unternehmen mit kollaborativen Dokumenten, Wissensmanagement, Workflows und proaktiver KI, die Besprechungen plant und über Apps hinweg hilft. Das Unternehmen spricht Teams (Marketing, IT, Bildung, Unternehmen) an und betont KI-native Zusammenarbeit, Integrationen und Produktivitätsgewinne.

Beschreibung

• Own the product roadmap for Mail’s admin and team-management experience • Manage usage visibility, activity and adoption reporting, and audit and access visibility • Own the enterprise onboarding and migration experience • Give champions tools and evidence to make the internal business case for Mail • Define and improve the enterprise buyer journey across evaluation, pilot, deployment, expansion, and renewal • Build a prioritized view of enterprise needs with Sales and Customer Success • Distinguish durable product patterns from individual customer requests • Communicate product tradeoffs clearly and convincingly • Partner with platform, security, and compliance teams on identity, provisioning, and governance integration • Measure activation, early-week retention, feature adoption, and admin value surfaces • Shape the ideal customer profile and define the Product Market Fit journey • Work with economic buyers, IT admins, internal champions, Sales, and Customer Success

🎯 Anforderungen

• 4+ years in product management • Experience with admin, account management, onboarding, or usage-analytics products in a B2B SaaS environment • Direct experience with enterprise buyers and admins • Experience unblocking deals or deployments through product work • Understanding of SSO, SCIM, RBAC, audit logging, and provisioning • Experience partnering with security and compliance teams • Experience with both self-serve and enterprise motions • Understanding of product-led funnels inside large organizations • Experience designing for IT admins, end users, and finance or procurement stakeholders • Track record of building simple experiences on complex systems • Ability to work independently with minimal guidance • Ability to manage tasks and priorities across multiple projects • Ability to analyze and execute work efficiently • Ability to collaborate with cross-functional teams • Ability to thrive in fast-paced, results-driven environments

🏖️ Vorteile

• Excellent health care, including medical, dental, vision, mental health, and fertility benefits • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year • 12 days of paid holidays per year • Two floating holidays per year • Flexible sick time • Stipends for caregiving, pet care, wellness, home office, and more • Annual professional development budget and opportunities • Remote-flexible working model • Hybrid setup available in San Francisco, New York City, or Seattle

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