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Director – Research

🕒 vor 3 Monaten

🗽 New York – Remote

infoinfo

⏰ Vollzeit

🔴 Experte

👔 Direktor

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Sutherland, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 3 Monaten

Noch offen auf der Website von Sutherland. Geprüft vor 2 Minuten.

Logo of Sutherland

Sutherland

10.000+ Mitarbeiter

Gegründet 1986

🏥 Gesundheitswesen

🛡️ Versicherung

✈️ Reisen

💰 €300.000.000 Secondary Market im 2014-10

Healthcare • Insurance • Travel

Sutherland ist ein globales Unternehmen, das auf digitale Transformation und Business Process Outsourcing (BPO) spezialisiert ist. Mithilfe fortschrittlicher Technologien wie AI, Automation und Cloud Engineering steigert Sutherland die digitale Performance und optimiert geschäftskritische Abläufe. Das Unternehmen bietet eine Vielzahl von Services, darunter Digital CX, Enterprise Technology Solutions und Intelligent Automation – branchenübergreifend in Bereichen wie Banking, Gesundheitswesen und Telekommunikation. Der Schwerpunkt liegt auf der Lieferung messbarer Ergebnisse, der Verbesserung von Kundenerlebnissen und der Förderung von Business Agility durch innovative digitale Lösungen.

Beschreibung

• Manage and grow a portfolio of named Financial Markets accounts across Investment Banking, Asset Management, Private Equity, Pension Funds, and large Corporates • Own account-level revenue targets, including expansion, renewals, cross-sell, and upsell opportunities • Develop deep client relationships across Research, Strategy, Investment Operations, Data, Analytics, Finance, and CXO-level stakeholders • Identify opportunities within existing accounts by understanding client priorities, operating challenges, budget cycles, and transformation agendas • Generate new leads through outreach, referrals, client mapping, industry research, thought leadership follow-up, and relationship-led prospecting • Build account plans including stakeholder maps, engagement footprint, whitespace opportunities, competitor presence, and growth strategy • Position Sutherland’s professional services across Investment Research, Portfolio Monitoring, Market Research, ESG Research, Investment Reporting, Automation, and Analytics • Collaborate with Sales, Delivery, Solutioning, Research Leadership, and offshore subject matter experts to shape client propositions • Support proposal development, commercial discussions, pricing inputs, solution design, and contract renewal processes • Deliver pitches and business reviews to senior stakeholders • Maintain account management cadence, pipeline tracking, opportunity follow-up, CRM hygiene, revenue forecasting, and client touchpoint planning • Identify service issues, escalation risks, delivery gaps, and opportunities to improve engagement quality • Partner with delivery teams to position Sutherland as a strategic partner • Support marketing and dissemination of thought leadership at industry forums • Travel as required for client meetings, account reviews, and industry events

🎯 Anforderungen

• Minimum 6–10 years of progressive experience in account management, business development, enterprise sales, or client relationship management • Graduate degree required • Master’s degree in Finance, Economics, Business, or a related discipline preferred • Strong understanding of Financial Markets, including Investment Banking, Asset Management, Private Equity, Sell-side Research, Investment Operations, and Research & Analytics services • Experience managing named accounts, developing account plans, identifying whitespace opportunities, and growing revenue within existing client relationships • Commercially astute and financially literate, with comfort discussing research, analytics, data, reporting, and managed services with senior client stakeholders • Experience selling or managing professional services, research services, offshoring, outsourcing, analytics, data management, or financial services solutions highly desirable • Strong client service orientation and ability to build trusted, long-term relationships across multiple stakeholder levels • Strong sales discipline, including pipeline creation, opportunity qualification, revenue forecasting, proposal coordination, and follow-through • Strong presentation, communication, and negotiation skills, with ability to engage Head of Function and CXO-level stakeholders • Previous experience in a front-office, research, investment operations, consulting, or financial services environment is an advantage

🏖️ Vorteile

• Remote work • Confidential handling of application information according to EEO guidelines • Voluntary Administrative EEO record completion; inclusion or exclusion of data will not affect employment decisions

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