AI Process Optimization Lead

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Talencore

WebsiteLinkedInAlle Stellen

1 - 10 Mitarbeiter

Gegründet 2016

👥 HR Tech

🎯 Rekrutierung

HR Tech • Recruitment • Consulting

Talencore ist ein inspirierter HR-Dienstleister mit Sitz in Toronto, Kanada, der sich der Revolutionierung der HR- und Recruitment-Landschaft verschrieben hat. Mit einem Team erfahrener Fachleute spezialisieren sie sich auf umfassende Talent Acquisition Services und HR-Beratung, und bieten maßgeschneiderte Lösungen für Unternehmen jeder Größe an. Talencore zielt darauf ab, Organisationen durch strategische HR-Praktiken zu transformieren und Einzelpersonen bei der Verwirklichung ihrer Karriereziele zu unterstützen, indem sie Dienstleistungen wie Lebenslaufgestaltung, Interviewcoaching und Karriereberatung anbieten.

Beschreibung

• Embed with business teams across the company (underwriting, claims, wholesale, audits, operations, finance, product) to deeply understand current workflows, bottlenecks, and pain points. • Map end-to-end processes and identify specific opportunities where AI can automate, augment, or accelerate work - prioritized by business impact and feasibility. • Define velocity metrics for each function (submissions reviewed/day, time-to-quote, claims processed/day, close cycle time, etc.) and set measurable productivity targets. • Design and implement AI-powered workflow solutions - using approved tools and platforms - that deliver tangible throughput improvements. • Build and maintain dashboards and reporting to track velocity metrics across functions, making progress visible to leadership on a weekly and monthly cadence. • Serve as the primary liaison between business teams and engineering - translating business needs into technical requirements and ensuring AI solutions fit real workflows. • Lead change management for AI adoption - training teams, creating documentation, driving usage, and reinforcing that productivity improvement is an ongoing operating discipline. • Evaluate and recommend AI tools and platforms for company's approved toolset, working with engineering to vet for security, compliance, and data handling requirements. • Support the AI Committee with enterprise-wide velocity reporting, tool approval recommendations, and cross-functional best practice sharing. • Identify opportunities to replicate wins across company's 12+ product verticals - a workflow improvement in commercial auto that can be applied to construction, workers comp, and beyond. • Ensure all AI process solutions meet regulatory obligations (state insurance regulations, HIPAA for workers comp, CCPA) and data governance standards.

🎯 Anforderungen

• 5+ years of experience in process improvement, business operations, or consulting - with at least 2 years focused on AI/automation-driven transformation. • Demonstrated ability to map complex business processes, identify optimization opportunities, and deliver measurable improvements. • Experience with LLM-based tools and applications (ChatGPT, Claude, Copilot, or similar) for business process automation. • You must be an active, daily AI user - not someone who has read about it but someone who lives it. • You have built custom AI skills and agents for your own work, incorporated third-party AI libraries and tools into your personal and professional workflows, and can demonstrate specific examples of how AI has changed the way you operate. • We are looking for practitioners, not observers. • Strong proficiency with data analysis and visualization (SQL, Python, Excel, Tableau/Power BI, or similar). • Experience defining KPIs and velocity metrics, building measurement frameworks, and driving accountability against targets. • Excellent communication and stakeholder management skills - ability to work effectively with underwriters, claims adjusters, operations staff, and C-suite executives. • Experience leading change management for technology adoption across cross-functional teams. • Self-starter who thrives in a fast-paced, growth-stage environment with ambiguity. • Bachelor's degree in Business, Engineering, Computer Science, Data Science, or a related field.

🏖️ Vorteile

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows • Professional development opportunities • Owner Referral Program • Work from home reimbursement for remote/hybrid roles • Canary emergency financial assistance program • Comprehensive medical, dental, vision • Life/AD&D Insurance • Confidential, Employee Assistance Program • Health Savings Account, includes company contribution • Short-term disability • Voluntary benefits - supplemental accident, critical illness, hospital insurance • Employee discounts • 401(k) Plan with company match contribution • Addition Wealth Financial Wellness Program • Various Time Off Programs • 11 company paid holidays