Account Coordinator

🕒 vor 26 Tagen

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Team Velocity

Team Velocity

201 - 500 Mitarbeiter

Gegründet 2005

📣 Marketing

💼 Beratung

🚘 Automobilindustrie

Marketing • Consulting • Automotive

Team Velocity ist ein führender Anbieter von Marketingtechnologie, der sich auf die Automobilbranche spezialisiert hat. Ihre Plattform, Apollo Ads, integriert intelligente Marketingtechnologie, die es Autohändlern ermöglicht, ihre Fahrzeuge effektiv zu bewerben und Verbraucher während des gesamten Lebenszyklus des Besitzes anzusprechen. Durch personalisierte, zahlungsbasierte Angebote und nahtlose Online-Erlebnisse befähigt Team Velocity Autohäuser, die Kundenbindung zu stärken und Verkauf, Servicebindung und Inzahlungnahmen zu steigern.

Beschreibung

• Attain working knowledge of Team Velocity's processes, account management, integrated strategies and our proprietary technology platform, Apollo • Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications • Participate in and document Client meeting discussions and conference calls • Maintain constant communication with Account Teams on deliverables status and current work-in-progress using internal processes • Assist with resolving Client questions and needs in a timely manner • Work to problem-solve production issues and errors; escalate issues, as needed • Understand Clients goals and effectively organize deliverables to ensure productive campaign results • Problem solve production issues and resolve in a timely manner • Update and maintain Clients Consumer Portal(s) • Learn, and maintain, knowledge of compliance and co-op requirements for all in program manufacturers (Ford and Lincoln) • Support Account Management team with additional tasks, as needed • Work ahead on client deliverables; what you know in advance, do in advance • Shares responsibility for 100% Client retention by working with the team to maintain client relationships, proactively identifying client risks or opportunities • Be a positive, proactive, and productive brand team member • Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market • Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies • Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients • Continually seek ways to add value to the Client / Agency relationship.

🎯 Anforderungen

• Bachelor's degree in Marketing, Advertising, Communications, or related field • A minimum of 0-2 years professional experience • Agency experience, preferred • Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred • Proficient in Microsoft Office • Extremely organized, task and detailed-oriented • Must be a critical thinker • Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner • Demonstrated ability to proactively take ownership of projects • Ability to establish priorities and objectives • Must be flexible in a fast-paced, ever-changing environment • Must maintain focus and constructive behavior under pressure.

🏖️ Vorteile

• medical • dental • vision • 401(k) matching • wellness programs

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