Director, Catalog Operations, PIM

🕒 vor 2 Monaten

🏄 California – Remote

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💵 $125.000 - $160.000 / Jahr

⏰ Vollzeit

🔴 Experte

⚙️ Operations

👻 Geisterscore 9%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of TOOLBX

TOOLBX

51 - 200 Mitarbeiter

🏗️ Bauwesen

📦 Logistik

💼 Beratung

Construction • Logistics • Consulting

TOOLBX ist ein Unternehmen, das eine digitale Erlebnisplattform bietet, die speziell für die Bauzulieferindustrie entwickelt wurde. Ihre Plattform ermöglicht es Baumateriallieferanten, Zahlungen zu optimieren, das Forderungsmanagement zu vereinfachen, den Online-Verkauf zu steigern und das Kundenerlebnis zu verbessern. TOOLBX bietet Funktionen wie ein digitales Schaufenster, Online-Angebotstools und webbasierte Nachrichtenübermittlung. Es integriert sich nahtlos in bestehende ERP-Systeme und bietet umfassende Ressourcen für den Einstieg in den E-Commerce im Bereich Baustoffe. TOOLBX hat das Ziel, Baumaterialhändler zu stärken, indem es sichere Online-Zahlungsabwicklung, schnelle Checkout-Optionen und verbesserte Kundenkommunikationswerkzeuge anbietet, die alle darauf ausgelegt sind, den Verkauf von Baumaterialien online effizienter und effektiver zu machen.

Beschreibung

• Own the end-to-end catalog operations process for new and existing TOOLBX customers. • Build scalable workflows for product data intake, cleanup, enrichment, mapping, categorization, QA, and maintenance. • Develop SOPs, QA checklists, SLAs, templates, and playbooks for the catalog operations team. • Identify bottlenecks in the current catalog onboarding process and implement improvements. • Ensure catalog work is repeatable, measurable, and not dependent on tribal knowledge or manual heroics. • Own TOOLBX’s PIM operating strategy, including how product data is structured, governed, enriched, and maintained. • Define standards for product taxonomy, categories, brands, attributes, images, descriptions, units of measure, and product relationships. • Partner with Product and Engineering to improve PIM tooling, internal workflows, data models, and automation. • Help determine what should be handled manually, through tooling, through vendor/manufacturer feeds, and through AI. • Use AI tools to improve catalog operations and reduce manual work. • Lead or support dealer-facing catalog walkthroughs during onboarding. • Explain catalog structure, data gaps, product data requirements, and launch readiness in a clear, customer-friendly way. • Develop repeatable processes for sourcing product data from vendors, brands, manufacturers, customers, and ERP exports. • Create standards for ingesting, cleaning, normalizing, and maintaining third-party product data. • Manage and develop a small catalog/merchandising operations team.

🎯 Anforderungen

• 5+ years of experience in catalog operations, PIM, product data management, eCommerce operations, marketplace operations, merchandising operations, data operations, or a related field. • Experience working with large, messy, multi-source product datasets. • Strong understanding of product taxonomy, categorization, attributes, enrichment, images, descriptions, units of measure, and data quality. • Proven ability to build operational processes, workflows, SOPs, QA systems, and team playbooks. • Hands-on experience with PIM systems, spreadsheets, databases, automation tools, workflow tools, or product data platforms. • Advanced comfort using AI tools to improve productivity, automate workflows, clean data, enrich content, and improve operational quality. • Strong project management and process design skills. • Ability to manage a small team while remaining hands-on. • Strong customer communication skills, especially around complex data, implementation, or catalog topics. • Background in construction supplies or a related industry domain knowledge is a plus.

🏖️ Vorteile

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

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