Customer Success Manager – Healthcare

🕒 vor 3 Tagen

🤠 Texas – Remote

🤠 Texas – Remote

💵 $94.600 - $131.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

🏆 Customer Success

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mails für Remote-Jobs erhalten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

UiPath

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2005

🤖 Künstliche Intelligenz

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

UiPath ist eine führende Enterprise-Automation-Plattform, die sich auf Robotic Process Automation (RPA) und Künstliche Intelligenz (KI) spezialisiert, um repetitive Aufgaben zu vereinfachen und die operative Effizienz zu steigern. Durch den Einsatz fortschrittlicher KI-Technologie ermöglicht UiPath Unternehmen in verschiedensten Branchen, ihre Workflows zu automatisieren, sodass sie sich auf strategischere Initiativen konzentrieren können. Die Lösungen des Unternehmens unterstützen Organisationen dabei, die Produktivität zu erhöhen, Kosten zu senken und ihre Geschäftsprozesse durch intelligente Automatisierung zu transformieren.

Beschreibung

• Build and maintain trusted relationships with executive sponsors, operational leaders, IT stakeholders, and business teams across customer organizations. • Serve as the strategic post-sales advisor, aligning UiPath capabilities and Agentic AI innovations to customer priorities and business objectives. • Develop and execute success and value realization plans that drive measurable outcomes, adoption, retention, and expansion. • Facilitate executive business reviews, steering committees, and value realization discussions. • Lead complex, multi-workstream transformation programs involving business, operational, technology, and change management stakeholders. • Establish governance structures, success metrics, risk management plans, and executive reporting mechanisms. • Coordinate internal and customer resources across Sales, Professional Services, Solution Engineering, Support, Product, and partner teams. • Identify and mitigate risks while ensuring customers maintain momentum toward strategic objectives. • Leverage your previous experience working directly in or advising for core functions of a health system to identify and pursue automation opportunities that are high-impact to your customer and scalable across your portfolio. • Support and advise delivery teams through provider-specific requirements gathering and process / technology redesign. • Stay current on healthcare industry trends, Agentic AI, automation technologies, and emerging SaaS innovations. • Help customers define, measure, and communicate the business impact of automation and AI initiatives. • Translate technical capabilities into business outcomes that resonate with executive and operational stakeholders. • Identify opportunities to expand platform adoption by aligning UiPath solutions to evolving customer priorities. • Drive customer advocacy through successful outcomes and strong partnership.

🎯 Anforderungen

• 10+ years of experience in Customer Success, Program Management, Management Consulting, Strategic Account Management, and/or related customer-facing roles. • Proven experience leading large-scale, multi-workstream programs involving cross-functional stakeholders, competing priorities, and executive governance. • Strong ability to translate complex provider-specific concepts and challenges into automation opportunities with clear and business-focused messaging for diverse audiences. • Exceptional communication, presentation, facilitation, and stakeholder management skills. • Demonstrates executive presence with an ability to influence without authority. • Experience identifying and building business cases, driving organizational alignment, managing risk, and achieving measurable customer outcomes. • Comfort discussing automation, AI, cloud technologies, and enterprise software solutions with both business and technical audiences. • Demonstrated track record of rapidly learning and adopting emerging technologies and applying them to customer business challenges.

🏖️ Vorteile

• Offers Equity • Offers Bonus