Product Manager, Patient Access

🕒 vor 2 Tagen

🐎 Kentucky, North Carolina – Remote

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⏰ Vollzeit

🟠 Senior

🔴 Experte

✅ Produktmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Valeris

Valeris

1001 - 5000 Mitarbeiter

💊 Pharmazie

🏥 Gesundheitswesen

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris ist ein vollständig integrierter Vermarktungspartner für die Life-Sciences-Branche, der durch die Fusion von PharmaCord und Mercalis entstanden ist. Das Unternehmen bietet umfassende Lösungen entlang der gesamten Wertschöpfungskette im Gesundheitswesen, um Life-Sciences-Unternehmen dabei zu unterstützen, Produkte auf den Markt zu bringen und den Zugang von Patienten und deren Therapietreue zu verbessern. Valeris bietet Daten- und Strategieeinblicke, Patientenunterstützung und Zugangsprogramme sowie Instrumente zur Einbindung von Gesundheitsdienstleistern. Das Unternehmen betreut über 500 Kunden aus der Life-Sciences-Branche und unterstützt Millionen von Patienten. Mit Hauptsitz in Morrisville, North Carolina und Jeffersonville, Indiana, konzentriert sich Valeris auf die Vermarktung und patientenorientierte Dienstleistungen für pharmazeutische und Life-Sciences-Organisationen.

Beschreibung

• Own the product definition and vision for Valeris’s next-generation patient access shared platform and portfolio • Lead Product Owners responsible for individual product areas • Decide what is built once and shared versus built for a specific area • Translate customer and stakeholder requests into configurable, scalable product • Set priorities across the portfolio and maintain a single stack-ranked backlog • Publish and regularly review the product roadmap • Lead customer discovery and validation sessions • Own the shared platform backlog, including security, auditability, performance and privacy requirements • Ensure initiatives become outcome briefs, epics, stories and acceptance criteria • Run backlog refinement and cross-team dependency reviews with Product Owners • Own release readiness, release planning and launch communication • Coach and develop Product Owners and analysts • Establish consistent product-ownership practices and help hire and onboard product capacity • Demonstrate products to internal stakeholders, customers and prospects • Train Sales and Strategy teams on product demonstrations • Support Sales and Marketing with pre-sale questions, RFP responses and demonstration content • Capture customer and prospect feedback and incorporate it into prioritization • Draft product definitions and PR/FAQs and serve as product expert in cross-functional readiness workstreams • Present product definitions, roadmap updates and launch readiness to senior leadership • Instrument the platform to measure workflow efficiency and operational cycle-time gains • Partner with Innovation teams and Operations to identify shared needs and understand workflows • Use AI tools daily for requirements drafting, analysis and documentation • Build AI-assisted prototypes to test concepts and demonstrate capabilities • Ensure launches are delivered on time with tested capabilities and maintain trusted capability records

🎯 Anforderungen

• Bachelor’s degree in computer science, engineering, information systems or a related field, or equivalent experience • 8 or more years of total experience • At least 5 years in product management or product ownership roles on a platform, workflow or integration product • At least 2 years leading other product professionals • Experience owning a backlog for an engineering team • Experience defining platform capabilities, APIs and configuration that other teams build against • Hands-on experience with workflow, rules or integration platforms • Working understanding of API-based architectures • Ability to manage scope with senior operations, sales and product leaders in a matrixed organization • Experience creating product definitions, PR/FAQs or similar go-to-market artifacts • Experience presenting to executive or leadership audiences • Experience conducting product demonstrations and roadmap presentations for customers or prospects • Excellent written and verbal communication for executive, operational and technical audiences • Hands-on experience building with AI-assisted tools such as Claude, Copilot or ChatGPT • Occasional travel for customer meetings may be required • Preferred: 12 or more years of total experience, with 7 or more years in product management and 4 or more years leading product teams • Preferred: experience shipping a platform or multi-product portfolio • Preferred: healthcare, pharmaceutical patient services, hub services, specialty pharmacy or payer operations experience • Preferred: working understanding of PHI handling and compliance constraints • Preferred: experience with CRM or case-management platforms • Preferred: experience owning backlogs for AI-enabled, agentic or automation-driven products • Preferred: experience delivering AI-enabled capabilities in a regulated environment • Preferred: familiarity with Agile methodology and Jira or Azure DevOps • Preferred: familiarity with HL7 FHIR, X12 or NCPDP • Prefer candidates who can type at least 35 words per minute with 97% accuracy • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Vorteile

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment encouraging new ideas • Inclusive workplace and mission-driven culture • Remote - US work arrangement • Occasional travel for customer meetings may be required • Flexibility to travel as needed is preferred

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