Training Specialist

🕒 vor 1 Monat

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

📚 Personalentwickler

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Valeris

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

💊 Pharmazie

🏥 Gesundheitswesen

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris ist ein vollständig integrierter Vermarktungspartner für die Life-Sciences-Branche, der durch die Fusion von PharmaCord und Mercalis entstanden ist. Das Unternehmen bietet umfassende Lösungen entlang der gesamten Wertschöpfungskette im Gesundheitswesen, um Life-Sciences-Unternehmen dabei zu unterstützen, Produkte auf den Markt zu bringen und den Zugang von Patienten und deren Therapietreue zu verbessern. Valeris bietet Daten- und Strategieeinblicke, Patientenunterstützung und Zugangsprogramme sowie Instrumente zur Einbindung von Gesundheitsdienstleistern. Das Unternehmen betreut über 500 Kunden aus der Life-Sciences-Branche und unterstützt Millionen von Patienten. Mit Hauptsitz in Morrisville, North Carolina und Jeffersonville, Indiana, konzentriert sich Valeris auf die Vermarktung und patientenorientierte Dienstleistungen für pharmazeutische und Life-Sciences-Organisationen.

Beschreibung

• Provide in-person and/or virtual training to program team members using manufacturer-provided and client approved materials • Deliver reimbursement fundamentals training covering benefit investigations, EOB interpretation, and RCM basics for both RCM and Nurse Navigator team members • Support training alignment with manufacturer-provided and client approved content, incorporating or leveraging manufacturer materials where applicable • Communicate training content gaps or update needs to the appropriate client and internal stakeholders, in alignment with manufacturer-provided and client approved content standards • Support the training team in the maintenance and delivery of existing manufacturer-provided and client approved training materials • Update the knowledge management system to ensure it holds the most up-to-date program and reimbursement information • Facilitate new hire training and skills development classes for both RCM and Nurse Navigator populations • Coordinate and deliver reimbursement compliance training updates and skills refresher classes • Track new hire and annual compliance training completion as needed • Provide follow-up for all new hire classes at 30 days and 60 days post training to ensure that skills have transferred to the job • Document areas of concern for all trainees and review results with Training and Development Manager • Pursue ongoing professional development in training delivery through attendance of webinars and meetings for training professionals • Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies • Determines appropriate instructional methods to use in a variety of settings (e.g., group instruction, workshops, individual training) • Selects appropriate manufacturer-provided and client approved training resources and facilitates supplemental exercises such as reimbursement workflow simulations and payer scenario practice • On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data • Ensure all SOPs are followed with consistency • Conducts miscellaneous tasks or projects as assigned

🎯 Anforderungen

• Bachelor's degree required, preferably in health sciences, business, or a related field • Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others • Excellent communication skills, both verbal and written • Ability to work in a fast-paced, ever-changing environment • 5 years of experience required working in or with the pharmaceutical industry • A minimum of 5 years of training roles with experience in delivering didactic content and facilitating adult learning programs • Strong working knowledge of reimbursement fundamentals including benefit investigations, EOB interpretation, and revenue cycle management (RCM) processes • 5 years of insurance experience; PACS or CCM preferred • Telephony patient experience required; 5 years preferred • 2 to 5 years of Salesforce experience

🏖️ Vorteile

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Additional health support, including telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting • Paid Time Off (PTO) and Sick Leave to support work-life balance • Team members receive nine paid holidays plus two floating holidays • Opportunities for advancement in a company that supports personal and professional growth • A challenging, stimulating work environment that encourages new ideas • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace • A mission-driven, inclusive culture where your work makes a meaningful impact