AVP, Salesforce CRM Product Owner

🕒 vor 3 Tagen

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $149.820 - $198.370 / Jahr

⏰ Vollzeit

🔴 Experte

✅ Produktmanager

Jetzt Bewerben

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Voya Financial

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 1998

💼 Beratung

🏥 Gesundheitswesen

📣 Marketing

Consulting • Healthcare • Marketing

Voya Financial ist ein führendes Finanzdienstleistungsunternehmen, das eine breite Palette von Altersvorsorge-, Investitions- und Versicherungsprodukten anbietet, um Einzelpersonen, Familien und Institutionen zu helfen, ihre Zukunft zu planen, zu investieren und zu schützen. Mit einem Fokus auf Altersvorsorgesparen und betriebliche Leistungen verknüpft Voya Leistungen und Ersparnisse, um finanzielle Erfahrungen zu vereinfachen und die finanzielle Sicherheit zu erhöhen. Das Unternehmen ist bestrebt, einen positiven Unterschied zu machen, indem es anderen durch seine einzigartige Unternehmenskultur dient, und wurde für seine Werte und kundenorientierte Herangehensweise anerkannt. Voya engagiert sich auch in Initiativen wie dem Voya Behavioral Finance Institute for Innovation, um seine Mission der Transformation der finanziellen Fürsorge am Arbeitsplatz voranzutreiben.

Beschreibung

• Own and communicate the Salesforce CRM product vision, strategy, roadmap, and priorities • Represent stakeholder needs and make value-based trade-off and prioritization decisions • Translate business outcomes and user needs into epics, features, user stories, acceptance criteria, and release priorities • Lead discovery with business, end-user, operations, sales, marketing, service, data, and technology teams • Partner with Salesforce administrators, architects, developers, analysts, data teams, integration partners, vendors, and delivery partners to shape CRM solutions • Participate in agile ceremonies, backlog refinement, demos, reviews, testing, and release readiness • Define success measures, adoption goals, product KPIs, and value realization metrics • Support product launches, adoption, change management, training, communications, business readiness, and continuous improvement • Maintain relationships with senior business and technology stakeholders and communicate roadmap progress, decisions, risks, dependencies, and delivered value • Identify opportunities to simplify processes, improve data quality, reduce manual effort, increase productivity, and create personalized CRM experiences

🎯 Anforderungen

• Strong Salesforce CRM product ownership experience, including product vision, roadmap, backlog, prioritization, and measurable business outcomes • Deep understanding of CRM capabilities, user workflows, data quality, adoption drivers, and Salesforce applications across sales, service, marketing, operations, and client/advisor engagement • Ability to translate business strategy and user needs into product requirements, user stories, acceptance criteria, release plans, and value-based decisions • Experience working in agile delivery environments, including backlog refinement, sprint planning, demos, testing, release readiness, and iterative value delivery • Strong stakeholder management and communication skills across senior business and technology audiences • Ability to balance strategic product direction with practical execution and a scalable long-term Salesforce CRM roadmap • Experience partnering with Salesforce administrators, architects, developers, business analysts, integration teams, vendors, and delivery partners • Ability to use data, user feedback, adoption metrics, and product performance insights to evaluate impact and guide continuous improvement • Executive presence and consultative leadership style; ability to build trust, navigate ambiguity, resolve conflicts, and drive alignment in a complex matrixed organization • Salesforce certification such as Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or Product Owner certification preferred • Bachelor’s degree or master’s degree in business, technology, product management, marketing, or related field, or equivalent work experience required

🏖️ Vorteile

• Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Tuition reimbursement up to $5,250/year • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day • Paid volunteer time — 40 hours per calendar year • Remote work arrangement • Reasonable accommodations for qualified individuals with disabilities