Multilingual Customer Success Manager

Stelle nicht auf LinkedIn

🕒 vor 1 Monat

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

🏆 Customer Success

🗣️🇫🇷 Französisch erforderlich

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
Ähnliche Remote-Jobs finden

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Logo of Team Up - We Build Teams

Team Up - We Build Teams

51 - 200 Mitarbeiter

Gegründet 2021

💼 Beratung

📦 Logistik

📣 Marketing

Consulting • Logistics • Marketing

Team Up ist ein innovatives Unternehmen, das sich auf den Aufbau von Remote-Teams für Unternehmen konzentriert, die ihr Personal erweitern möchten. Durch die Bereitstellung einer Plattform für Rekrutierung, Employer-of-Record-Dienstleistungen (EOR) und einem vielfältigen Talentpool, der Entwickler, Designer, Marketingexperten und mehr umfasst, bietet Team Up eine umfassende Lösung für Unternehmen, um Remote-Fachkräfte effizient einzustellen und zu verwalten. Mit einer nachgewiesenen Erfolgsbilanz bei der Kundenbindung und erheblichen Einsparungen bei Einstellungskosten engagiert sich Team Up für die Neugestaltung der Zukunft der Arbeit.

Beschreibung

• Owning the full post-sale customer lifecycle, including onboarding, adoption, renewal, and upsell activities • Serving as the primary point of contact for enterprise clients across Europe • Supporting clients during onboarding and ensuring smooth data collection across online and offline media channels • Building and maintaining strong relationships with senior stakeholders, including CMOs, Media Directors, Marketing Effectiveness Leads, and agency partners • Translating Marketing Mix Modeling (MMM) results into clear, actionable media and business recommendations • Leading recurring strategic reviews, executive presentations, and business performance discussions • Advising clients on media investment decisions and measurement strategies • Coordinating with internal data, analytics, and product teams to ensure successful client outcomes • Monitoring account health, identifying growth opportunities, and driving retention and expansion • Supporting renewal discussions and commercial growth within existing accounts • Acting as the voice of the customer internally and contributing to product improvement initiatives • Educating clients on measurement methodologies, attribution concepts, and media performance best practices

🎯 Anforderungen

• 7–10 years of experience in Customer Success, Account Management, Strategic Consulting, Media Strategy, Marketing Analytics, or Measurement-related roles • Experience working within media agencies, marketing measurement vendors, AdTech/MarTech companies, or in-house marketing effectiveness teams • Proven track record managing enterprise B2B accounts and senior stakeholder relationships • Strong understanding of media planning, media performance, and marketing measurement • Deep knowledge of media KPIs including Reach, Frequency, Attribution, ROAS, Incremental ROAS, and MMM concepts • Ability to interpret analytical outputs and translate them into business recommendations • Experience conducting executive-level presentations and strategic business reviews • Strong communication, relationship management, and consultative selling skills • Ability to collaborate effectively with technical, data, and product teams • Fluent business-level French and English (mandatory) • Native or fully bilingual Spanish, Italian, or German, depending on the market.

🏖️ Vorteile

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events

Jetzt Bewerben

Ähnliche Jobs

🕒 vor 1 Monat

Spreetail

1001 - 5000

📦 Logistik

📣 Marketing

💼 Beratung

Customer Success Specialist at Spreetail handling day-to-day operations to support the Account Management Team. Delivering exceptional customer experiences and driving performance.

🗣️🇨🇳 Chinesisch erforderlich

🗣️🇺🇸🇬🇧 Englisch erforderlich

🕒 vor 1 Monat

Paddle

201 - 500

☁️ SaaS

💳 Fintech

🤝 B2B

Customer Success Manager ensuring successful onboarding and growth for a diverse portfolio. Aligning customer experience with business value and revenue retention at Paddle.

🗣️🇺🇸🇬🇧 Englisch erforderlich

🕒 vor 1 Monat

HackerOne

201 - 500

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

Customer Success Manager driving client success with the HackerOne platform. Work with MEA region clients to achieve their security objectives and enhance their security programs.

🇬🇧 Vereinigtes Königreich – Remote

💵 £57.000 - £64.000 / Jahr

💰 €49.000.000 Series E im 2022-01

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🏆 Customer Success

🇬🇧 UK-Skilled-Worker-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

🕒 vor 1 Monat

Adthena

51 - 200

🤖 Künstliche Intelligenz

📣 Marketing

☁️ SaaS

Customer Success Operations Manager leading systems and processes for Adthena’s Customer Success teams. Enhancing data integrity and driving proactive customer engagement strategies.

🗣️🇺🇸🇬🇧 Englisch erforderlich

🕒 vor 1 Monat

Sitetracker

201 - 500

📦 Logistik

💼 Beratung

📡 Telekommunikation

Senior Customer Success Manager engaging with clients in French and Benelux region. Driving strategic change and enhancing customer experience through proactive assessment and mitigation planning.

🗣️🇫🇷 Französisch erforderlich

🗣️🇺🇸🇬🇧 Englisch erforderlich