Account Coordinator

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Wheelhouse Digital Marketing Group

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11 - 50 Mitarbeiter

🏥 Gesundheitswesen

🛡️ Versicherung

📣 Marketing

Healthcare • Insurance • Marketing

Wheelhouse Digital Marketing Group (DMG) ist eine Performance-Marketing-Agentur, die sich auf digitale Werbung, digitale Strategien, Data Science und kreative Dienstleistungen spezialisiert hat. Sie konzentrieren sich darauf, digitale Herausforderungen für den Gesundheitssektor, Medizintechnik und andere innovative Marken durch den Einsatz von proprietärer Technologie und First-Party-Datenlösungen zu lösen. Wheelhouse DMG ist führend in der Bereitstellung von HIPAA-konformen Analysen und Datenlösungen und hilft Marken, im sich wandelnden Datenschutzumfeld erfolgreich zu sein. Ihre Arbeit erstreckt sich über verschiedene Branchen, darunter Gesundheitswesen, Regierungsbehörden und Versicherer, mit einem starken Fokus auf Wachstum und Kapitalrendite durch integrierte Fähigkeiten und maßgeschneiderte Strategien.

Beschreibung

• Communicate directly with day-to-day client stakeholders, both in calls and over email • Maintain first-hand fluency in both US and International workstreams, proactively flagging cross-market implications • Review deliverables performing QA to ensure everything sent to clients levels up to the overall account strategy • Deliver a weekly synthesized pulse to the Account Director on what moved and what's at risk relative to our KPIs and business objectives • Serve as consistent, connective presence across all ~10 FTEs on the account, supporting deadline and priority management • Keep documentation updated to ensure team members are able to easily reference the most up to date information • Interact daily with both US and International workstream leads across Digital Advertising, Digital Strategy, Marketing Sciences, and Account Management • Report into the Account Director, maintaining a standing weekly 1:1 plus ongoing attendance in both regions' working sessions • Exercise judgment on what rises to Account Directors attention; the standard is discernment, not comprehensiveness • Keep Clickup, Test Plans, and Creative Schedules current without requiring the Account Director to intervene • Identify and propose fixes to recurring coordination gaps across US/International workflows • Identify where individual contributors or workstreams are drifting from the client north star and business objectives, and surface it early • Actively look for where a development in one region echoes, contradicts, or creates risk for the other, and flag it proactively

🎯 Anforderungen

• 2–4 years of experience in account management, client services, or a comparable coordination-heavy role, ideally in performance marketing or a client-services agency • Demonstrated judgment: able to distinguish signal from noise across a high volume of cross-functional activity • Comfortable operating across two regions/markets simultaneously without needing them separated • Strong written synthesis skills; can compress a week of activity into what actually matters • High trust and discretion; this role sits close to sensitive account and client dynamics.

🏖️ Vorteile

• Company-sponsored Medical, Dental and Vision coverage for the employee and their dependents • Short Term Disability, Long Term Disability, Life Insurance and AD&D Benefits • Access to the Company’s Employee Assistance Program • Quarterly volunteering and donation match • $50 monthly Wellness stipend • $1000 annual Professional Development & Education credit • Joy Fund of $50 per month that can be spent on anything that brings joy to a Wheelhouse employee or client • Unlimited PTO • Generous Company Holidays • Monthly Mental Health Days for employees to rest and recharge • 3 months of 100% paid parental leave with a two-week re-entry period • Participation in the Wheelhouse 401k program, including 100% match up to 4% of salary • Participation in a Student Loan Assistance program