
51 - 200 Mitarbeiter
Gegründet 2015
☁️ SaaS
🛍️ eCommerce
🤝 B2B
SaaS • eCommerce • B2B
ZigZag Global ist eine Plattform für Retourenmanagement und Dienstleister für Einzelhändler. Sie bietet ein White-Label-Retourenportal, ein globales Carrier-Netzwerk, Retouren-Hubs (Validierung, Einstufung, Konsolidierung) und Integrationen (Shopify und andere Technologiepartner). Das Unternehmen stellt SaaS-Tools und operative Logistik bereit, um Einzelhändlern zu helfen, die Rücksendekosten zu senken, Einnahmen durch bezahlte Rücksendungen, Live-Austausche, Rückerstattungen auf Store-Guthaben und Rücksendungen in den Ladenoptionen zu erholen und gleichzeitig das Kundenerlebnis und die Nachhaltigkeitsberichterstattung zu verbessern.
🕒 vor 14 Tagen
🗣️🇫🇷 Französisch erforderlich
🗣️🇺🇸🇬🇧 Englisch erforderlich
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51 - 200 Mitarbeiter
Gegründet 2015
☁️ SaaS
🛍️ eCommerce
🤝 B2B
SaaS • eCommerce • B2B
ZigZag Global ist eine Plattform für Retourenmanagement und Dienstleister für Einzelhändler. Sie bietet ein White-Label-Retourenportal, ein globales Carrier-Netzwerk, Retouren-Hubs (Validierung, Einstufung, Konsolidierung) und Integrationen (Shopify und andere Technologiepartner). Das Unternehmen stellt SaaS-Tools und operative Logistik bereit, um Einzelhändlern zu helfen, die Rücksendekosten zu senken, Einnahmen durch bezahlte Rücksendungen, Live-Austausche, Rückerstattungen auf Store-Guthaben und Rücksendungen in den Ladenoptionen zu erholen und gleichzeitig das Kundenerlebnis und die Nachhaltigkeitsberichterstattung zu verbessern.
• Define and execute a unified partnerships strategy across France and the UK • Build a global ecosystem vision, spanning technology, agencies, logistics, and strategic alliances Position partnerships as a core pillar of the companyʼs go-to-market and growth strategy • Design and scale a best-in-class Partner Program, including tiering structure, incentives, certifications, engagement models (referral, co-selling, integrations) • Align UK and France under a single, cohesive partnerships framework, ensuring consistency across markets while allowing for local adaptation • Standardise processes, tools, and KPIs • Build a data-driven partnerships function and continuously optimise performance • Identify, recruit, and close high-impact partners at a European and global level • Build strong relationships with senior stakeholders and decision-makers • Develop partnerships with key ecosystem players (platforms, SaaS vendors, agencies, logistics partners) • Own and drive partner-sourced and partner-influenced pipeline and revenue • Build scalable co-selling motions with Sales teams across markets • Actively contribute to closing strategic deals • Collaborate closely with Product teams to: prioritise strategic integrations, align partner needs with the product roadmap • Ensure a clear and compelling positioning of the full product suite • Provide market and partner insights to inform company strategy • Develop scalable partner enablement programs (training, playbooks, certifications) • Drive ecosystem engagement through events, webinars and co-marketing initiatives • Ensure partners are actively selling and promoting the full solution
• Extensive of experience in partnerships, business development, or channel roles • Strong background in SaaS, e-commerce, or platform ecosystems • Experience with complex or multi-product offerings • Proven track record of: building and scaling partner programs, generating revenue through partnerships or indirect sales managing multi-market or international scopes • You must be fluent in French & English • Spanish is a strong plus • Strong ability to combine strategic thinking with hands-on execution • Highly commercial mindset with a focus on revenue impact • Ability to engage and influence senior stakeholders • Deep understanding of ecosystem dynamics and partnership models • Structured, analytical, and data-driven approach • Excellent communication, negotiation, and relationship-building skills
• 24 days’ annual leave plus public holidays, with additional holiday entitlement awarded for each completed year of service (up to a maximum of six extra days). Plus, to celebrate you, enjoy an extra day off on your birthday. • Paid volunteer day per year to support a cause you care about • BUPA Private health insurance • Employee Referral Bonus scheme • L&D Annual Budget and time to utilize it • Reduction of working hours during summer • Working from abroad policy – up to 60 days in Europe and 30 days outside Europe
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