Product Manager – Service of Process

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $110 000 - $120 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 19%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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ABC Legal Services

Site WebLinkedInTous les Emplois

201 - 500 employés

⚖️ Juridique

🤝 B2B

📋 Conformité

Legal • B2B • Compliance

ABC Legal Services est un fournisseur de premier plan de solutions de signification de procédure aux États-Unis. L'entreprise propose une distribution fiable et transparente de documents juridiques dans les 50 États et de nombreux pays, grâce à un vaste réseau d'huissiers professionnels. Avec un accent sur la technologie et l'efficacité, ABC Legal utilise une application mobile pour fournir des preuves suivies par GPS et des mises à jour en temps réel pour chaque signification. La société est reconnue pour ses services complets, ce qui en fait le choix de confiance pour les cabinets d'avocats, les entités gouvernementales et les particuliers à la recherche de services de documents juridiques. ABC Legal offre également un support en eFiling et diverses solutions d'entreprise.

Description

• Own outcomes for one or more Service of Process product areas, including APIs and integrations, the proprietary job assignment/routing/task management/evidence platform, customer web portal, and field mobile app • Set product priorities and maintain a roadmap tied to business outcomes • Conduct field research with process servers, operations teams, and customers • Run structured customer discovery through interviews, win/loss input, support themes, and usage data • Serve external customers and internal operations users • Write requirements covering problem statements, success criteria, edge cases, and jurisdiction-specific operational/legal constraints • Own the backlog within the SAFe cadence, including features, stories, acceptance, iteration planning, and PI planning • Work daily with mobile, web, and backend engineering; break work into releasable increments and make tradeoff decisions • Own launch readiness, enablement, support readiness, migration/backfill, and rollback planning • Own release quality, testing strategy, UAT coordination, and go/no-go decisions • Identify and quantify automation, routing, and decision-support opportunities • Define responsible AI use, accuracy thresholds, human-review paths, and failure behavior • Define success metrics, monitor dashboards, analyze results, and act on outcomes • Manage regulatory, evidentiary, compliance, operational, and sensitive-data risks • Ensure changes receive appropriate cross-functional review before release • Report directly to the CTO

🎯 Exigences

• 4–7 years of product management experience, including at least one product spanning multiple technical surfaces (e.g. mobile + web, or a field/consumer app backed by a core platform) • Demonstrated track record of running your own discovery and turning it into shipped requirements • Comfortable working directly with engineering across mobile, web, and backend teams simultaneously • Hands-on backlog ownership in a scaled agile environment; scaled agile of some kind is expected • Experience with B2B APIs, integrations, or platform products, including versioning, developer-facing documentation, integration partners, and enterprise technical requirements • Comfortable pulling your own numbers and building your own view; SQL is a plus, not a requirement • Evidence of raising the product bar through discovery practices, outcome orientation, or peer and leadership influence • Experience owning release quality without a dedicated QA team, including testing scope, UAT, and testing commitments • Some go-to-market experience, including launch messaging, sales enablement, or customer rollout • Experience navigating a cross-functional sign-off or impact-review process before release, or a clear point of view on why one matters • Bachelor's degree or equivalent practical experience • Native mobile product experience (iOS/Android) — nice to have • Experience building for internal operators — nice to have • Experience shipping AI-assisted features — nice to have • Legal services, legal tech, process serving, litigation support, courts, or regulated/compliance-heavy industry background — nice to have

🏖️ Avantages

• Health, Dental, Vision insurance • 401(k) with company matching • Paid time off • 7 Paid company holidays • 4 Floating holidays per-year • Life Insurance and AD&D Insurance • Long Term Disability • Health Care Reimbursement Flexible Spending Account • Dependent Care Flexible Spending Account • EAP (Employee Assistance Program) • Pet Insurance