Regional Vendor Manager

🕒 il y a 4 jours

🤠 Texas – Distant

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💵 $65 000 - $70 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 0%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Accuserve Solutions

Accuserve Solutions

201 - 500 employés

🏗️ Construction

📦 Logistique

🏠 Immobilier

Construction • Logistics • Real Estate

Accuserve Solutions est un fournisseur de premier plan de services intégrés dans l'industrie de la réparation et de la restauration à domicile. Leur approche innovante, connue sous le nom de Managed Repair Experience SM, relie les propriétaires, les entrepreneurs et les assureurs pour créer un processus de restauration transparent et efficace. Accuserve offre une large gamme de services, y compris la gestion des sinistres, l'évaluation des dommages, les réparations et la restauration, avec un accent sur l'empathie, l'expertise et la précision. Ils s'adressent aux propriétaires, entrepreneurs et assureurs, offrant des solutions dans des domaines tels que la réduction des dégâts d'eau, les services de fenêtres et extérieurs, et l'évaluation de contenu. Accuserve met l'accent sur la technologie et la formation, proposant des cours ASD approuvés par l'IICRC et favorisant une culture de soin et d'innovation à travers l'écosystème des réclamations immobilières.

Description

• Own day-to-day performance for an assigned region • Deliver high-quality customer service to clients, contractors, and property owners • Monitor contractor performance and conduct regular coaching to ensure Service Level Agreements are met • Ensure regional staffing and coverage by working with contractors and internal partners • Conduct routine contractor check-ins to review active claims and address challenges • Ensure assignments are handled efficiently and consistently • Organize and lead in-person regional meetings with contractors and key stakeholders • Travel approximately 40%-50% throughout the Dallas/Fort Worth region to meet homeowners and contractors • Resolve issues and conflicts between property owners, clients, and contractors • Attend regional industry events and conferences to support brand presence and contractor recruiting • Partner with internal teams to maintain smooth operations

🎯 Exigences

• BA/BS or equivalent professional experience • 3+ years of experience in contractor or vendor management, construction, reconstruction, property claims, or insurance • Valid driver’s license required • Ability to travel 40%-50% within the assigned region, including possible overnight stays • Prior experience with roofing, windows, siding, and/or water mitigation; adjusting or contracting experience is a plus • Solid understanding of residential or commercial construction practices • Strong problem-solving and conflict-resolution skills with a customer-first mindset • Proficiency in Microsoft Office; claims and estimating systems experience is a plus • Excellent communication, organization, and time-management skills • Comfortable working independently in a remote environment while staying accountable and responsive • High ethical standards with commitment to integrity and confidentiality • Ability to manage multiple priorities and stakeholders simultaneously • Regular and reliable attendance • Proficiency with Microsoft tools, laptops, tablets, and applications • Reliable high-speed home broadband internet with minimum 10 Mbps download and 1 Mbps upload speeds • Ability to connect to home internet via ethernet cord when working remotely

🏖️ Avantages

• Remote work opportunity from a home office within the assigned region • Accuserve’s Human Centric Value Proposition • Community-focused culture grounded in compassion • Opportunity to attend regional industry events and conferences

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