Key Account Manager

🕒 il y a 8 jours

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Alan

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2016

⚕️ Assurance santé

💳 Fintech

☁️ SaaS

Healthcare Insurance • Fintech • SaaS

Alan est un assureur santé qui propose une couverture santé complète et préventive, adaptée à des besoins variés, notamment ceux des travailleurs non salariés (TNS), des startups, des PME, des grands groupes et des particuliers. Alan simplifie les démarches d’assurance santé et offre des solutions digitales, dont une app mobile, pour faciliter l’accès aux soins et accompagner ses membres dans leurs besoins de santé au quotidien. L’entreprise vise à améliorer le bien-être des collaborateurs et à intégrer la santé dans les stratégies RH, en assurant une gestion rapide et transparente. Les services d’Alan incluent non seulement l’assurance, mais aussi des dispositifs de prévention et un accès à des professionnels de santé via sa plateforme.

Description

• Handle a portfolio of strategic accounts in the Public Sector • Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan • Proactively identify potential signals of dissatisfaction and implement solutions to answer them • Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins • Analyze and present consumption reports to customers through business reviews • Identify and execute out-of-the-box initiatives to engage our existing customers • Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability • Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams

🎯 Exigences

• You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels, preferably in public sector space. • You have full working proficiency in French (excellent oral and written communication) • You have at least advanced level in English • You are experienced in dealing with very large organizations and potentially with unions • You have the tact and empathy that make great negotiators • You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency • You are very analytical, very comfortable with presenting deep data analysis to clients and solving complex problems • You have great active listening skills and are a master in the art of crafting the right follow-up message • You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market • You are currently based in (or willing to relocate to) Paris.

🏖️ Avantages

• Fair rewards. Generous equity packages complement your base salary. • Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. • Flexible vacation policy and flexible working hours. Organize your time as you wish. • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country* (permanent contracts only). • Transport. Country-specific commuter benefits. • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. • Personal growth through coaching. At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. • Parental leave. Extended parental leave for all new parents.