Senior Delivery Team Manager – Alight Leave Solutions

🕒 il y a 1 jour

🐊 Florida – Distant

🐊 Florida – Remote

💵 $80 000 - $115 000 / an

⏰ Temps Plein

🟠 Senior

👔 Manager

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Alight Solutions

Site WebLinkedInTous les Emplois

10 000+ employés

🤝 B2B

🏥 Santé

☁️ SaaS

💰 €22 500 000 Post-IPO Secondary - Alight Solutions en 2023-08

B2B • Healthcare • SaaS

Alight Solutions est un leader en administration des avantages sociaux qui offre des solutions de santé, de richesse, de congés et des solutions RH associées pour les grandes entreprises et leurs employés. La société aide à gérer l'administration des avantages sociaux et les processus liés au capital humain pour les entreprises, desservant de nombreuses grandes organisations mondiales et plus de 30 millions de personnes. Alight met également l'accent sur les rôles de produits et technologies, la durabilité d'entreprise, les récompenses totales, et se concentre sur la transformation des vies et des organisations en maximisant la santé, le bien-être financier et professionnel.

Description

• Lead the day-to-day execution of Short-Term Disability, absence claim, and leave operations • Develop market-centered strategies and business plans delivering scalable operational capabilities and processes • Serve as Claims lead for teams supporting Leave of Absence, Short-Term Disability, ADA accommodations, and/or Long-Term Disability • Engage rehabilitation or clinical services where applicable • Develop and recommend claim-management and service-level strategies and tactics • Partner across the organization and with external parties to identify operational gaps and address them • Assess business and technology partners and integrate products and capabilities across platforms • Improve quality, efficiency, productivity, and service delivery • Partner with peers and senior leadership to execute operational priorities and achieve service excellence • Establish and maintain measures of success meeting or exceeding market expectations and operational needs • Develop and inspire the Claims team by communicating business updates and aligning objectives with organizational goals • Execute the performance management cycle through metrics, measurement systems, and accountability • Promote continuous growth, learning, and improvement through actionable developmental feedback • Foster openness, trust, inclusion, strategic thinking, and constructive challenge • Ensure regulatory compliance and internal control systems are maintained

🎯 Exigences

• Expert knowledge of Short-Term Disability and Absence products, claim operations, and industry claim practices • Ability to create and communicate a clear vision, mission, and operational strategy aligned with broader business goals • 5+ years’ experience leading complex claim, disability, absence, leave, ADA, rehabilitation, and/or clinical service delivery operations • Ability to translate business strategy into executable operating plans, performance measures, and results • Advanced strategic and critical-thinking skills, including anticipating trends, evaluating risk, and making sound operational decisions • 5+ years’ experience leading through Managers and developing large, high-performing teams • Success improving claim quality, productivity, compliance, service delivery, and return-to-work outcomes • Experience managing departmental budgets and planning for responsible growth • Ability to evaluate business and technology partners and integrate operational capabilities across platforms • Commitment to maintaining regulatory compliance, internal controls, and a strong risk-management environment • Dynamic business and financial acumen, analytical capability, executive communication skills, and change leadership • Ability to build trusted cross-functional partnerships and influence peers and senior leaders toward shared operational outcomes • Applicants must have work authorization in the United States that does not now or in the future require visa sponsorship • Successful completion of a background check and any position-required screenings • Virtual interviews must be conducted on video; occasional travel to a physical office location may be required

🏖️ Avantages

• Health, dental, and vision coverages starting Day One • Wellbeing programs • Retirement plans with contribution matching • Generous time off • Parental leave • Continuing education • Career growth opportunities • Flexible working arrangements wherever possible • Competitive total rewards package • Background check and hiring-process reasonable accommodations