Customer Service

Emploi pas sur LinkedIn

🕒 il y a 7 mois

🤠 Texas – Distant

🤠 Texas – Remote

💵 $30 000 - $60 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

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Allstate Financial Services, LLC

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7656 - 7656 employés

💸 Finance

👥 B2C

Finance • B2C

Allstate Financial Services, LLC est une filiale de services financiers associée à The Allstate Corporation qui propose des produits et services d'investissement, de planification de la retraite et de conseil aux particuliers consommateurs et aux agents d'assurance. Elle offre généralement des solutions de courtage, de fonds communs de placement et de rentes, et soutient les titulaires de polices dans la planification financière et la gestion de placements liés aux offres d'assurance.

Description

• Engage with potential customers to identify their insurance needs and provide appropriate solutions. • Manage inbound and outbound sales calls while maintaining a high level of customer satisfaction. • Process policy renewals, changes, and claims inquiries efficiently. • Utilize CRM software to track customer interactions and sales activities. • Educate customers on coverage options and benefits to enhance their understanding of products. • Collaborate with the team to achieve sales targets and improve customer experience. • Handle customer complaints with professionalism and resolve issues promptly. • Stay updated on industry trends and Allstate products to provide accurate information.

🎯 Exigences

• Proven experience in sales or customer service, preferably in the insurance industry. • Active insurance license or willingness to obtain one within a specified timeframe. • Strong communication skills with a customer-centric approach. • Ability to work in a fast-paced environment and manage multiple tasks. • Detail-oriented with excellent organizational skills. • Proficient in using CRM systems and Microsoft Office Suite. • Positive attitude and a team player mentality. • High school diploma or equivalent; associate or bachelor’s degree preferred.

🏖️ Avantages

• Dental insurance • Health insurance • Opportunity for advancement • Paid time off • Training & development • Vision insurance