Customer Service Professional – Phone, Chat, Email

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🏈 Alabama – Distant

🏈 Alabama – Remote

💵 $40 - $45 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

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Amaz Property Management

Site WebLinkedInTous les Emplois

- employés

🏠 Immobilier

👥 B2C

Real Estate • B2C

Amaz Property Management est une entreprise familiale de gestion immobilière qui gère et loue des communautés de logements résidentiels dans les régions de Houston et Dallas, Texas. Fort de plus de 35 ans d'expérience, elle se concentre sur la fourniture de logements propres, confortables et abordables, en mettant l'accent sur un service client exceptionnel, la responsabilité, l'intégrité et le respect des résidents. L'entreprise exploite plusieurs propriétés d'appartements, s'occupe de la location et de la perception des loyers, et fournit des services de maintenance et aux locataires.

Description

• Respond to phone, chat, and email inquiries in a timely and professional manner • Provide accurate and helpful information to clients and tenants • Assist with general inquiries, maintenance requests, and lease inquiries • Troubleshoot and resolve any customer service issues • Maintain a high level of customer satisfaction and ensure a positive customer experience • Collaborate with team members to ensure all inquiries are handled efficiently and effectively • Keep detailed records of all customer interactions and follow up as needed • Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants • Assist with other administrative tasks as needed

🎯 Exigences

• High school diploma or equivalent • Previous customer service experience, preferably in a remote setting • Excellent communication skills, both written and verbal • Ability to multitask and prioritize tasks effectively • Strong problem-solving skills • Proficient in using various computer programs and systems • Ability to work independently and in a team environment • Availability to work a full-time schedule, including some evenings and weekends as needed

🏖️ Avantages

• Competitive salary • Work from the comfort of your own home • Comprehensive training and support • Opportunities for career growth and development • Collaborative and supportive work environment • Paid time off and holidays