Customer Service Specialist – Travel Bookings

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🕒 il y a 3 mois

🏈 Ohio – Distant

🏈 Ohio – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

💝 Support Client

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OJALA TRAVEL

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2023

👥 B2C

🛍️ eCommerce

B2C • eCommerce

OJALA TRAVEL est une agence de voyage et un tour opérateur orienté vers les consommateurs, qui planifie et vend des forfaits de voyages internationaux, des croisières, des voyages en train et des expériences sur mesure. L'entreprise propose l'organisation de voyages (y compris la planification VIP), des réservations de vols, de locations de voitures, d'assurances voyage et des expériences partenaires (par exemple, Viator, Disney, National Geographic), avec des départs incluant le Mexique et des services vendus en ligne via une vitrine de commerce électronique. OJALA TRAVEL opère en tant que vendeur de voyages et plateforme de réservation orientés vers le client, récoltant des avis et servant plusieurs pays et langues.

Description

• Stay up to date on industry trends, promotions, and supplier policies. • Design Personalized Itineraries: Create unique travel packages tailored to each client. • Advise on Travel Options: Explain flight, accommodation, and transportation alternatives clearly and professionally. • Ensure Safety and Comfort: Provide recommendations on visas, immunizations, and security measures. • Record Details and Maintain Confidentiality: Every client is special, and their information must be treated with the utmost care.

🎯 Exigences

• Strong communication and customer service skills. • Excellent attention to detail and organizational skills. • Self-motivated with the ability to work independently in a remote setting. • Comfortable using digital tools and booking platforms (training provided). • Previous experience in sales, hospitality, or travel is a plus, but not required. • Desire to professionalize, obtain certifications, and participate in ongoing training. • Must be 18 years of age or older.

🏖️ Avantages

• Access to industry-leading tools, supplier networks, and booking systems. • Competitive Commissions: We recognize your talent and effort. Our commissions are the best in the market, which means you will be rewarded for your dedication and success. • Incentives, bonuses, and exclusive travel perks. • A supportive team culture with mentorship and growth opportunities. • Flexible remote work schedule. • Work from home or anywhere with internet access. • Training and development opportunities. • Access to internationally recognized certifications.