Customer Service Representative

🕒 il y a 3 mois

🌶️ New Mexico – Distant

info

💵 $35 - $45 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of UBS

UBS

10 000+ employés

Fondée en 1862

🏦 Banque

💸 Finance

🔥 Financement dans la dernière année

💰 €1 200 000 000 Post IPO debt en 2025-10

Banking • Finance

UBS est une entreprise mondiale de services financiers offrant des services de gestion de patrimoine, de gestion d'actifs et de banque d'investissement aux particuliers, aux institutions et aux entreprises. La société propose une planification de patrimoine personnalisée, des produits bancaires et d'investissement, des services de conseil et l'exécution sur les marchés. Elle opère largement au Royaume-Uni avec des accès clients, des conseils réglementaires et des ressources de protection contre la fraude.

Description

• Respond to client inquiries via phone, email, and chat in a timely and professional manner • Provide information about UBS wealth management products and services • Assist clients with account-related questions, transactions, and troubleshooting • Collaborate with internal teams to ensure client needs are met efficiently • Maintain accurate records of client interactions and follow up as needed • Uphold UBS's commitment to excellence by delivering exceptional service

🎯 Exigences

• Previous experience in customer service, banking, or financial services is a plus • Strong communication and problem-solving skills • Ability to handle client interactions with professionalism and discretion • Proficiency in using CRM software and digital communication tools • A strong internet connection and a quiet remote work environment • Passion for financial services and a client-first approach

🏖️ Avantages

• Competitive salary and benefits package • Professional development and growth opportunities • A supportive, collaborative, and inclusive work environment • The flexibility of working remotely

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