Account Payable/Account Manager

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Amber Labs

51 - 200 employés

🤖 Intelligence artificielle

🤝 B2B

🏢 Entreprise

Artificial Intelligence • B2B • Enterprise

Amber Labs est une entreprise qui accompagne les entreprises dans leur transformation digitale, data, cloud et AI. Elle offre des services de conseil dans divers secteurs tels que le secteur public, le gouvernement central, la défense, la construction, le transport, les services financiers, et le secteur pétrolier et gazier. Amber Labs se spécialise dans l'utilisation des technologies numériques, AI, et d'automatisation pour fournir des résultats fluides. Leur approche '360 Consulting' propose des solutions complètes, et leurs 'équipes élastiques' s'adaptent aux besoins des clients, offrant une livraison de projet souple et indépendante. L'entreprise propose également un service de 'recruit-to-hire' pour combler les lacunes en compétences, garantissant des résultats de projet réussis.

Description

• Serve as the primary point of contact for assigned client accounts • Build and maintain strong, long-term client relationships • Understand customer and business needs related to financial and account services • Support accounts payable processes, invoice tracking, and payment coordination • Manage renewals, billing support, and retention risks • Identify opportunities for account growth and improved service delivery • Coordinate with internal teams (Finance, Operations, Support) to ensure smooth service • Track account health, financial activity, and performance metrics • Conduct regular check-ins, reviews, and account updates with clients • Resolve account and payment issues and escalate when necessary • Maintain accurate records in CRM and accounting systems

🎯 Exigences

• 3+ years of experience in account management, finance, accounting, or client services • Experience handling accounts payable or financial operations preferred • Experience managing client accounts or customer portfolios • Familiarity with CRM and accounting tools (e.g., Salesforce, HubSpot, QuickBooks, or similar) • Background in B2B, SaaS, finance, or operational support roles preferred

🏖️ Avantages

• Remote-first flexible work environment • Growth-focused and collaborative culture • Opportunity to work closely with finance and account operations • Professional development and learning opportunities • Supportive and team-oriented work environment

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