Lifecycle Communication Manager

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

💵 $80 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of American College of Education

American College of Education

201 - 500 employés

Fondée en 2005

📚 Éducation

🏥 Santé

Education • Healthcare

American College of Education est un établissement d'enseignement supérieur, principalement en ligne, accrédité et axé sur des programmes abordables orientés vers la carrière pour les apprenants adultes. ACE propose une large gamme de programmes à différents niveaux de diplôme — licence, master, spécialiste de l'éducation (Ed. S. ), doctorat (Ed. D. , DBA), certificats et micro-crédits — avec un fort accent sur les domaines de l'éducation, des soins infirmiers, de la santé, des affaires et du leadership. Le collège offre des voies d'obtention de licence, des solutions partenaires pour les écoles K–12, les établissements d'enseignement supérieur et les organisations de santé, ainsi que des services de soutien aux étudiants conçus pour les professionnels en activité cherchant des qualifications flexibles axées sur les compétences.

Description

• Develop, execute, and optimize multi-channel lifecycle marketing campaigns, including email and SMS • Nurture prospective students, drive action, and optimize conversion rates • Own student journey communications from prospective inquiries through alumni engagement • Evaluate and report key campaign effectiveness metrics • Monitor lifecycle KPIs for applications, enrollments, and starts • Lead data-informed lifecycle communication optimizations • Ensure consistent communications across platforms and adherence to brand standards • Develop testing strategies for personalized communications, targeted offers, and messages • Support academic and administrative leadership with data-driven insights and forecasts • Collaborate with cross-functional teams, manage stakeholders, and drive key initiatives

🎯 Exigences

• Bachelor's degree preferred • 5+ years of experience in lifecycle marketing and/or communications, preferably within higher education • Proven track record in strategic campaign development, execution, and analysis • Deep understanding of B2B and/or D2C lifecycle communications and customer behavior • Expertise in CRM and marketing automation platforms • Click Dimensions expertise required • Microsoft Dynamics experience preferred • Strong analytical skills and ability to interpret educational data • Excellent communication skills • Ability to work remotely with a minimum of 50 Mbps download and 5 Mbps upload internet speeds • Candidates cannot reside in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama • Must support and embrace the College's Impact mission

🏖️ Avantages

• Annual bonus eligibility for full-time employees • Medical, dental, & vision insurance • HSA and FSA options • Paid parental leave • Paid volunteer time • Tuition reimbursement & reduction programs • Generous PTO • 401k and employer match • Full-service wellness and EAP program • Employee recognition and awards programs • Employer-paid life & AD&D insurance • Short-term disability • Employer-paid long-term disability • Remote work / virtual-first organization

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