Client Engagement Director

🕒 il y a 7 jours

⛰️ Colorado – Distant

infoinfo

💵 $110 000 - $145 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Amplifire, pas via un site d'emploi

Repérée par Remote Rocketship il y a 7 jours

Toujours ouverte sur le site de Amplifire. Vérifiée il y a 31 minutes.

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Amplifire

51 - 200 employés

📚 Éducation

☁️ SaaS

🤖 Intelligence artificielle

💰 €4 950 000 Venture Round en 2016-03

Education • SaaS • Artificial Intelligence

Amplifire est une plateforme d’apprentissage adaptatif basée sur l’IA, qui utilise une méthodologie brevetée fondée sur les neurosciences pour détecter et corriger ce qu’elle appelle la « désinformation ancrée dans les certitudes ». Elle forme les apprenants de manière proactive, en temps réel, et personnalise les parcours afin d’obtenir des progrès mesurables des connaissances, de valider les compétences et de réduire le temps de formation à l’échelle de l’entreprise. Ses clients sont notamment des systèmes de santé, des organisations des sciences de la vie, des sociétés de services professionnels et d’autres entreprises où les lacunes en matière de connaissances peuvent avoir des conséquences importantes sur l’activité et la sécurité.

Description

• Support overall client strategy and success for a portfolio of Amplifire’s healthcare clients • Develop strong client relationships and understand client goals and objectives • Partner with clients to maximize value and impact from the Amplifire platform • Identify opportunities to expand client partnerships and increase revenue potential • Collaborate with Executive, Client Services, Sales, and other internal teams • Lead account strategy and planning for assigned clients • Execute account strategies to demonstrate success • Develop long-term relationships leading to new work and clinical outcomes/efficacy data • Support clients’ business, training, and clinical goals • Identify new opportunities and proactively present them to clients • Drive account growth, retention, renewals, and predictable growth patterns • Deliver quarterly and annual account strategy KPIs, including contract renewals, clinical outcomes, and new training offerings • Report to the General Manager

🎯 Exigences

• Bachelor’s degree from a four-year college • 7+ years of client management or client engagement experience • 7+ years of healthcare experience required, particularly in client engagement • Demonstrated success selling to executive-level roles in enterprise institutions, including Chief Learning Officers, Clinical Outcomes leaders, Nurse Educators, or hospital quality executives • Demonstrated revenue growth planning acumen and measurable retention and expansion results • Experience analyzing and using data for client objectives, including building or interpreting BI dashboards and reports such as MicroStrategy, Qlik, Salesforce, or HubSpot • Interest in public health and health outcomes in the hospital setting • Excellent verbal and written communications, presentation, and facilitation skills • Consultative, proactive approach to partnering with clients • Ability to adapt when client scope, timelines, or success metrics change mid-engagement • Clinical license, post-graduate degree, certification, and related healthcare industry experience are desired but not required

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