Claim Director

🕒 il y a 7 jours

🌽 Illinois, Ohio, +2 états de plus – Distant

🌽 Illinois – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🧀 Wisconsin – Remote

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Hastings Insurance Company

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201 - 500 employés

Fondée en 1885

💼 Conseil

📦 Logistique

🛡️ Assurance

Consulting • Logistics • Insurance

La compagnie d'assurance Hastings est un fournisseur régional d'assurance basé à Hastings, Michigan, qui propose des assurances commerciales, personnelles (habitation et automobile) et agricoles à travers un réseau d'agents locaux indépendants. L'entreprise met l'accent sur une couverture sur mesure, le conseil en contrôle des pertes, le soutien aux réclamations et des conseils menés par des agents pour aider les entreprises et les particuliers à trouver des solutions d'assurance abordables et adaptées. Hastings est focalisée sur un service communautaire avec des agents locaux, des ressources de gestion des risques et un engagement envers le retour d'information des clients et l'amélioration continue.

Description

• Lead and develop a department of claim managers, supervisors, and professionals across Large Loss, Field, and Inside Property operations • Provide coaching, mentoring, training, performance management, and professional growth opportunities • Build and maintain a high-performing department through talent development, succession planning, accountability, collaboration, and continuous improvement • Provide strategic and operational direction across Property Claim operations • Oversee complex claim activities, including large losses, claim decisions, case reserving, loss adjustment, and legal expenses • Coordinate resources, expertise, and claim handling approaches across Large Loss, Field, and Inside operations • Develop and implement departmental goals, strategies, and initiatives aligned with Claim Division and company objectives • Monitor and analyze operational and financial performance indicators • Identify trends, address performance gaps, and implement corrective actions • Direct and evaluate external vendors and loss expense management programs • Oversee salvage and subrogation activities • Ensure effective claim documentation, appropriate use of claim management systems, and adherence to procedures • Collaborate with Claim leadership, Underwriting, Loss Control, and Sales • Lead and participate in strategic and operational projects to improve processes, customer service, efficiency, and claim performance • Exercise judgment in complex claim matters, resolve issues, and guide claim professionals and leadership • Report directly to the Chief Claim Officer

🎯 Exigences

• Bachelor's degree or equivalent combination of insurance education and professional experience • Minimum of 10 years of progressively responsible claims experience • Demonstrated leadership experience within a claim organization • Strong knowledge of claims handling practices, procedures, and applicable regulatory requirements • Demonstrated analytical capabilities • Ability to lead organizational change and develop long-term claims strategies • Excellent verbal and written communication skills • Strong critical thinking, problem-solving, negotiation, and conflict management skills • Exceptional organizational and prioritization skills • Proficiency with Microsoft Office applications and business systems and reporting tools • Preferred: Multiline claims experience, including Property, Casualty, Workers' Compensation, or Auto/No-Fault • Preferred: Experience overseeing complex or high-severity claims and associated financial considerations • Preferred: Experience leading managers, supervisors, or geographically dispersed claim teams • Preferred: Advanced degree and/or professional insurance designation • Ability to work Monday through Friday, 8:00 a.m. to 4:30 p.m. • Qualified candidates must be located in Michigan, Ohio, Indiana, Illinois, or Wisconsin • Ability to travel throughout the operating territory, including periodic travel to Hastings, Michigan, and occasional overnight travel

🏖️ Avantages

• 401(k) with company matching contributions • Generous paid time off • Tuition and professional development assistance • Company performance-based incentive compensation opportunities • Company vehicle provided • Remote work arrangement • Collaborative, down-to-earth culture • Growth encouraged and good work recognized

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