Strategic Partner Manager

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🔥 il y a 16 heures

🔔 Pennsylvania – Distant

🔔 Pennsylvania – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

💰 Responsable de comptes

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ANYWHERE365®

Site WebLinkedInTous les Emplois

201 - 500 employés

📡 Télécommunications

☁️ SaaS

🤖 Intelligence artificielle

Telecommunications • SaaS • Artificial Intelligence

ANYWHERE365® est une solution leader de gestion de dialogue omnicanal et Centre de Contact Virtuel pour l'écosystème Microsoft. L'entreprise se concentre sur l'amélioration des communications clients en fournissant des solutions évolutives pour les centres de contact, avec des fonctionnalités telles que le routage des appels, les capacités d'IA et les communications cloud. Intégrée à Microsoft Teams, ANYWHERE365® permet à chaque employé de participer aux dialogues, optimisant la productivité et améliorant l'expérience client. Avec un accent sur la conformité et le reporting, l'entreprise propose des intégrations CRM avec des outils tels que Microsoft Dynamics 365, Salesforce, et ServiceNow.

Description

• Develop and execute a US partner recruitment strategy focused on net-new revenue growth • Identify, qualify, and recruit high-potential partners across Microsoft Teams, Contact Centre, UCaaS, CCaaS, Managed Services, and Customer Experience markets • Build and manage a target account list of prospective partners and maintain CRM activity • Create partner value propositions articulating the commercial opportunity of partnering with AnywhereNow • Support partner-sourced and partner-influenced pipeline generation • Build executive, sales, marketing, technical, and alliance relationships within partner organisations • Develop joint business plans covering pipeline, revenue, enablement, and go-to-market activities • Support partner onboarding, enablement, and activation programmes • Work with Sales on co-selling, shared account planning, and partner-led opportunity creation • Collaborate with Marketing on recruitment campaigns, launch plans, and demand generation • Support contract and partnership negotiations • Represent AnywhereNow at partner meetings, Microsoft ecosystem events, conferences, and networking opportunities • Track recruitment, activation, pipeline, and revenue performance • Provide leadership updates on activity, outcomes, risks, and blockers • Maintain accurate CRM reporting and forecasting

🎯 Exigences

• 8+ years of experience in Partner Management, Channel Sales, Alliances, Business Development, or Technology Sales • Proven experience recruiting, developing, and activating partners • Track record of generating partner-sourced and/or partner-influenced pipeline and revenue • Strong understanding of the Microsoft Partner Ecosystem • Experience working with Microsoft Partners, Systems Integrators, MSPs, Telecommunications Providers, VARs and Resellers, and Specialist Contact Centre Partners • Ability to build partner business plans with clear commercial objectives • Strong value proposition development and storytelling skills • Experience using CRM systems to manage partner activity, pipeline, and reporting • Commercial confidence in joint business planning, partner negotiations, and go-to-market activities • Ability to build relationships and collaborate across Sales, Marketing, Solution Engineering, Partner Success, and Leadership teams • Preferred experience within Contact Centre, CCaaS, Customer Experience, Enterprise Communications, or UCaaS markets • Preferred knowledge of Microsoft Teams, Teams Phone, Modern Work, and related technologies • Bachelor's degree in Business, Technology, or a related discipline, or equivalent practical experience • Employment subject to applicable background screening requirements • Adherence to information security policies and procedures • Protection of company, customer, and partner data • Secure and compliant use of company systems, devices, and networks • Completion of mandatory information security and data protection training • Secure handling and storage of confidential information

🏖️ Avantages

• Join a global market leader in Enterprise Dialogue Management • Work with innovative Microsoft Teams, Customer Experience, and AI-powered solutions • Be part of an ambitious, fast-growing organisation where partnerships are a key strategic growth driver • Influence and shape partner strategy within one of AnywhereNow's most important growth markets • Equal Opportunity Employer • Mandatory information security and data protection training