Senior Manager, Service Excellence

🕒 il y a 21 jours

🌽 Illinois, Michigan, +3 états de plus – Distant

🌽 Illinois – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🧀 Wisconsin – Remote

⏰ Temps Plein

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Aramark

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1939

🍽️ Alimentation et boissons

🏥 Santé

📦 Logistique

💰 Post-IPO Equity en 2019-08

Food & Beverage • Healthcare • Logistics

Aramark est un leader mondial dans la fourniture de services alimentaires, d'installations et d'uniformes à des millions de personnes chaque jour dans 19 pays. Avec un engagement envers le service, Aramark s'efforce d'avoir un impact positif sur les communautés et l'environnement à travers sa gamme diversifiée de services.

Description

• Support operational consistency, standardization, and continuous improvement across assigned markets • Translate regional priorities into actionable plans improving service execution, productivity, safety, client satisfaction, and financial performance • Partner with Market Center, District, and regional leaders to identify operational challenges and implement practical solutions • Establish operational routines, performance review processes, and accountability mechanisms • Monitor operational and financial metrics and support action planning • Drive adoption of company systems, processes, and service excellence best practices • Analyze operational and financial data to identify performance improvement opportunities • Facilitate measurable improvement plans and continuous improvement initiatives • Support operational assessments, business reviews, and performance improvement efforts • Partner with Sales and Operations teams on client retention and organic growth initiatives • Coach and support operational leaders in execution and leadership effectiveness • Support change management for new initiatives, acquisitions, systems implementations, and organizational priorities • Partner with Human Resources, Finance, Sales, Marketing, Supply Chain, Fleet, Safety, and Compliance teams • Support fleet management, safety standards, compliance requirements, risk mitigation, and operational readiness • Serve as a trusted operational advisor for leaders throughout the region

🎯 Exigences

• Bachelor's degree preferred • Minimum of 3–5+ years of leadership experience in Food Service, Hospitality, Facilities Management, Direct Store Delivery, Retail, Route Operations, Warehouse Operations, Service Operations, Equipment Maintenance, or related industries • 3–5 years of experience leading operational improvement initiatives and business performance efforts • Demonstrated experience using operational and financial metrics to drive results • Strong understanding of productivity, labor management, customer service, safety, and operational performance metrics • Proven ability to influence leaders and drive execution across multiple locations and functions • Strong analytical, communication, and collaboration skills • Experience leading change and supporting business transformation initiatives • Proficiency with Microsoft Office • Ability to travel extensively within assigned regions • Valid driver's license required • Candidates must reside within the assigned region

🏖️ Avantages

• Equal employment opportunity and nondiscrimination commitment • Professional growth and talent development opportunities • Employee engagement and leadership capability-building initiatives