Strategic Customer Success Manager

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Atlan Stormwater

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1972

Engineering • Environmental Services • Sustainability

Atlan Stormwater est une entreprise dédiée à fournir des solutions complètes de gestion des eaux pluviales, en se concentrant à la fois sur la quantité et la qualité de l'eau. Établie en 1972, Atlan fabrique une gamme de produits comprenant des systèmes de rétention et de détention des eaux pluviales, des technologies de capture des hydrocarbures et des pièges à gros polluants. L'entreprise met l'accent sur des pratiques durables en intégrant des infrastructures vertes dans les environnements urbains pour améliorer la filtration de l'eau, atténuer les inondations, et promouvoir des voies navigables propres pour les communautés. Atlan propose également une assistance à la conception et des services de maintenance pour assurer une performance optimale de leurs systèmes au fil du temps.

Description

• Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. • Atlan is changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration. • From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers — we empower ambitious teams across industries to unlock the full potential of their data. • Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes. • Guide Fortune 500 companies and innovative startups to data-driven success, becoming their trusted advisor and driving measurable ROI. • Shape the future of data governance, foster meaningful relationships with industry leaders, and leave a lasting impact on the global data community.

🎯 Exigences

• Proven experience in Customer Success roles or Client Consulting roles focused on data/technology solutions or experience in data governance, data quality, or related fields. • You believe in the power of data collaboration and are committed to customer success. • Possess a strong understanding of the data ecosystem and technologies like Snowflake, BigQuery, Tableau, Looker, dbt etc. • You can translate customer needs into actionable insights and product improvements and help customers achieve & measure ROI. • Experience driving renewals and identifying expansion opportunities. • Familiarity with metadata management, lineage, and governance frameworks. • Comfort with basic technical discussions about APIs, workflows, and integrations. • Industry expertise (e.g., financial services, healthcare, retail) to contextualize solutions. • Knowledge of compliance frameworks like GDPR, HIPAA, or CCPA. • Hands-on experience with success platforms like Vitally, Gainsight, Totango, or ChurnZero.

🏖️ Avantages

• Ownership from Day One • Limitless Opportunities • A Global Data Community