Client Success Specialist

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Auditless

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📋 Conformité

☁️ SaaS

🤝 B2B

Compliance • SaaS • B2B

Auditless est une entreprise en phase de pré-lancement qui construit l'avenir de l'assurance depuis le sol. Il semble qu'elle développe une plateforme logicielle réinventant les flux de travail d'audit et de conformité, automatisant et simplifiant la préparation aux audits, l'assurance continue et les processus connexes pour les entreprises. Le produit vise probablement des clients B2B et des entreprises recherchant des solutions modernes et évolutives d'assurance et de conformité.

Description

• Own client relationships from kickoff through renewal. • Lead onboarding and training for new clients on our AI audit platform. • Serve as the first call when something breaks, confuses a client, or needs escalation. • Surface feedback, pain points, and feature requests to the product and engineering teams. • Identify expansion opportunities and support account growth conversations. • Jump into active audit engagements to support the team when needed. • Review AI-generated workpapers and deliverables for quality and completeness. • Build and maintain operational processes, documentation, and playbooks. • Support sales calls and demos as part of the broader go-to-market motion. • Take ownership of problems and workflows that do not yet have an owner. • Step into whatever role is required to keep the company moving forward.

🎯 Exigences

• 1–6 years of accounting or audit experience (Big 4, mid-tier, or equivalent). • Experience outside traditional audit—startup, client-side, consulting, or adjacent roles. • Strong written and verbal communication skills. • Comfort with ambiguity and rapidly evolving priorities. • Evidence of building something: processes, teams, products, or companies. • Genuine interest in AI and willingness to learn our tools deeply.

🏖️ Avantages

• Competitive salary + equity • Remote-friendly with flexibility • Direct access to leadership and decision-making • Opportunity to shape a category-defining company from the earliest stages.