IT Vendor Relationship Manager

🕒 il y a 10 jours

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Blackbaud

Site WebLinkedInTous les Emplois

1001 - 5000 employés

☁️ SaaS

🤝 À but non lucratif

🤝 B2B

💰 €6 500 000 Series A en 2000-02

SaaS • Non-profit • B2B

Blackbaud est une entreprise de logiciels cloud qui développe des solutions intelligentes pour l'impact social, en se concentrant sur les organisations à but non lucratif. Elle fournit des produits et services pour la collecte de fonds, la gestion des donateurs, l'engagement, et des solutions cloud spécifiques au secteur pour aider les associations caritatives, les institutions éducatives, et d'autres organisations à mission à avancer plus rapidement et à travailler plus intelligemment. Blackbaud propose également des formations, du support, des ressources pour développeurs, une place de marché pour partenaires, et des recherches sectorielles via le Blackbaud Institute. L'entreprise met l'accent sur la confidentialité, la sécurité, et la responsabilité sociale d'entreprise.

Description

• Lead RFx processes (RFI/RFP/RFQ), supplier evaluations, and award decisions • Analyze market trends, supplier cost structures, and total cost of ownership (TCO) • Partner with stakeholders to align sourcing plans with business needs and budgets • Deliver cost savings, service level improvements, and risk reduction • Lead commercial negotiations in partnership with Legal and Finance • Own contract lifecycle: redlines, renewals, amendments, and performance obligations • Ensure contract terms reflect business, compliance, and risk requirements • Maintain awareness of renewal timelines and proactively initiate renegotiations • Act as the primary relationship owner for strategic and high-impact vendors • Develop and track vendor scorecards, SLAs, and KPIs • Lead regular business reviews and escalations • Identify vendor consolidation, innovation, or restructuring opportunities • Collaborate with Cyber, Legal, and Compliance teams to assess and manage third-party risk • Ensure adherence to internal sourcing policies and external regulatory requirements

🎯 Exigences

• 5+ years of experience in procurement, sourcing or vendor management, preferably in a SaaS organization • Proven experience leading contract negotiations and supplier governance • Strong understanding of sourcing methodology and cost modeling • Excellent stakeholder engagement, communication, and analytical skills • Familiarity with ERP/procurement systems and contract lifecycle platforms • Broad working knowledge of compute, storage and networking components • Strong results-focused approach, with the ability to achieve and exceed goals while maintaining high standards of quality and efficiency. • Excellent organization and planning abilities, effectively managing multiple projects and priorities to ensure timely and successful completion. • Skilled in negotiation and conflict management, adept at resolving issues and fostering positive relationships with stakeholders. • Proficient in risk and issue management, identifying potential challenges and implementing strategies to mitigate risks and address issues promptly. • Committed to process management and improvement, continuously seeking opportunities to enhance workflows and optimize performance. • Utilizes metrics and analysis to drive decision-making, leveraging data to inform strategies and measure success. • Excellent verbal and written communication skills, advanced excel skills, and strong interpersonal and relationship skills • Able to work flexible hours as required by business priorities

🏖️ Avantages

• Medical, dental, and vision insurance • Remote-flexible workforce • Wellness Programs • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Donations for Doers • Pet insurance, legal and identity protection • Tuition reimbursement program