Global Sales Enablement Manager

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Broadvoice

Site WebLinkedInTous les Emplois

51 - 200 employés

📡 Télécommunications

🤝 B2B

☁️ SaaS

💰 Private Equity Round en 2020-12

Telecommunications • B2B • SaaS

Broadvoice est une entreprise de communication basée sur le cloud qui offre des solutions de communications unifiées (UCaaS) et de centre de contact (CCaaS) pour les entreprises. Leurs produits comprennent des systèmes téléphoniques professionnels, du SIP trunking, des outils de vidéo et de collaboration, de la messagerie professionnelle, un logiciel de centre de contact omnicanal, une assistance par agent alimentée par l'IA et des analyses, la gestion de la main-d'œuvre, ainsi que des intégrations avec des plateformes telles que Microsoft Teams et Zapier. Broadvoice cible les clients B2B dans divers secteurs tels que la santé, le commerce de détail, l'éducation, le gouvernement et les services financiers, et propose des programmes partenaires et BPO (CXHub) pour soutenir le déploiement et les services gérés.

Description

• Lead the design, development, and delivery of scalable training programs, sales messaging, processes, and tools that drive consistent performance across global sales teams and partners. • Enable successful product launches by equipping sales teams with the knowledge, positioning, and resources needed to effectively sell our solutions. • Plan and facilitate partner webinars to support onboarding, product education, and ongoing enablement initiatives. • Own end-to-end sales learning programs, including content development, scheduling, coordination, and delivery of instructor-led and virtual training. • Drive new hire onboarding programs, ensuring a structured and effective ramp that accelerates productivity and consistency. • Build and maintain strong partner relationships, supporting their journey from initial onboarding through ongoing enablement and engagement. • Partner with sales leadership to identify skill gaps, reinforce messaging, and align enablement initiatives with revenue objectives. • Manage cross-functional enablement projects, including training programs, webinars, and targeted development initiatives. • Develop engaging learning assets across formats, including eLearning modules, instructor-led content, presentations, and job aids. • Continuously assess and improve enablement programs using feedback, performance metrics, and evolving business priorities.

🎯 Exigences

• Proven experience designing, developing, and delivering sales enablement programs • Hands-on experience with instructional design and eLearning tools (e.g., Articulate 360 or similar platforms) • Strong facilitation and presentation skills, with the ability to deliver engaging training in both virtual and in-person environments • Demonstrated ability to translate complex concepts into clear, compelling sales messaging and learning content • Experience working cross-functionally with sales, marketing, and product teams in a fast-paced environment • Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously • Data-driven mindset with experience using feedback and performance metrics to continuously improve enablement programs • Excellent communication and interpersonal skills, with a collaborative approach to stakeholder engagement.

🏖️ Avantages

• Grow Your Career • Enjoy Flexibility • Community & Culture • Make an Impact