Produce Support Specialist

🕒 il y a 11 jours

🐊 Florida – Distant

🐊 Florida – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

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Buyers Edge Platform

Site WebLinkedInTous les Emplois

501 - 1000 employés

💰 €425 000 000 Private Equity Round en 2024-04

Buyers Edge Platform est à la pointe de la révolution de l'industrie de la restauration grâce à la technologie, au pouvoir d'achat et aux partenariats collaboratifs. Nous nous engageons à renforcer l'efficacité et à offrir une visibilité sans précédent aux acteurs de l'ensemble de l'écosystème de la restauration (opérateurs, distributeurs, fabricants). Avec un portefeuille diversifié de plus de deux douzaines de marques, notre mission est claire : réduire les coûts, rationaliser la chaîne d'approvisionnement de la restauration et faire passer l'industrie du manuel à l'automatisé. Aujourd'hui, nous sommes l'un des plus grands acteurs du secteur de la restauration avec plus de 200 000 sites opérateurs à travers l'Amérique du Nord et plus de 60 milliards de dollars de volume d'achats agrégés. Notre engagement envers l'excellence de la restauration se traduit par quatre domaines de valeur distincts : Réseau d'Achats Numériques, Solutions Fraîches, Gestion de la Chaîne d'Approvisionnement et Logiciels. Buyers Edge Platform est plus qu'un fournisseur - nous sommes un partenaire stratégique dans le cheminement vers un avenir plus efficient, connecté et automatisé pour l'industrie de la restauration.

Description

• Manage produce quality assessments for approximately 30-40 Food Service Distributors and their respective clients. • Foster strong relationships with distribution partners and adhere to company principles during client location visits and distributor business reviews. • Conduct client location visits, which include: evaluating product quality, providing storage and handling training, offering consulting on product application and pack size, and gathering feedback on distributor service levels. • Ensure timely completion and submission of all travel expense and activity reports within seven days of concluding travel. • Provide support to client locations by providing exceptional customer service. • Collaborate effectively with the Account Management team and other internal departments. • Maintain up-to-date knowledge of the produce industry and market trends, and effectively communicate this information to clients and stakeholders. • Independently plan and manage travel logistics, including scheduling restaurant and distributor visits, and booking flights, rental cars, and accommodations. • Monitor emails and other communications during weekends, holidays, and outside of standard business hours. • Identify, resolve, and take ownership of issues, escalating to leadership with clear context and proposed solutions when necessary. • Demonstrate flexibility and adaptability by rapidly acquiring new knowledge, applying critical thinking skills, and contributing to team success. • Ensure a conducive work environment with minimal distractions, a stable network/Wi-Fi connection, and a secure location for company equipment.

🎯 Exigences

• Must be willing to travel up to 50% (every other week). Distributors and client locations will be managed regionally in multiple states and select instances outside the continuous 48 states. • Valid, unrestricted driver's license with ability to rent a car • Effective time management skills to complete responsibilities in a timely manner • A high degree of self-sufficiency will be needed after completing the training process • Provide exceptional customer service while communicating with others • Ability to articulate feedback and communicate clearly and concisely • Bachelors Degree or 3-5 years experience in Food Service management is preferred. Experience in Produce Industry or Restaurant Supply Chain will also be considered.

🏖️ Avantages

• Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match. • Grow with us. Enjoy strong training, development, and competitive pay. • Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.