IT Operations Support Specialist

🕒 il y a 22 jours

🎰 Nevada – Distant

🎰 Nevada – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Caesars Entertainment

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1937

🎲 Jeux d'argent

Gambling • Hospitality

Caesars Entertainment est une entreprise de premier plan dans le secteur des casinos et de l'hôtellerie, réputée pour son programme de fidélité étendu, Caesars Rewards, qui offre à ses membres des offres et expériences exclusives. Avec des établissements emblématiques tels que le Caesars Palace, le Planet Hollywood, et le The LINQ Hotel sur le Strip de Las Vegas, la société propose des hébergements de luxe, une restauration raffinée avec des chefs célèbres, un divertissement de classe mondiale, et une variété d'attractions. En plus des services traditionnels d'hôtel et de casino, Caesars Entertainment propose un casino en ligne, une offre complète de paris sportifs et des expériences de shopping de détail. Les offres diversifiées de l'entreprise incluent des événements et attractions de divertissement uniques, allant des aventures en tyrolienne à la gastronomie et aux spectacles légendaires.

Description

• Provides expertise and implementation services on new software and hardware installations for supported marketing products in conjunction with the IT Product owners. • Provides project management skills on simple to moderately complex projects. • Participate in project management to include user communication, planning, design, implementation & support. • Participate in development of work schedules to coordinate with overall departmental and development project plans. • Effective communication with vendors and internal teams including scheduling, training and project implementations. • Ensure systems meet the business needs of users by acting as a liaison with user representatives and users regarding system change requests and specific business requirements design. • Participate in Q & A of applications, updates, upgrades, patches and hot fixes required for Key Marketing Systems in our production environments. • As part of a testing team, may assign and schedule available staff to ensure testing assignments are successfully completed on time according to the plan, reporting any variances to supervisor. • Provide support for marketing products by effectively managing service calls, problem reporting, problem research, problem diagnosis and problem resolution.

🎯 Exigences

• College degree or equivalent work experience required. • At least three years’ experience in an IT role with 1+ years’ experience in implementation and testing required. • Must be able to obtain a valid gaming license in regulated jurisdictions.

🏖️ Avantages

• Ability to perform assigned duties under constant time pressures and multi-task. • Ability to perform assigned duties in an interruptive office. • Ability to analyze and interpret departmental needs and results. • Ability to solve complex problems. • Ability to communicate effectively to all levels within the organization. • In depth knowledge of Microsoft Office Suite applications required. • Basic knowledge of project management techniques required. • Broad variety of tasks and deadlines require an irregular work schedule. • Travel required. • Experience in hardware installation and diagnostics preferred. • Working knowledge in a casino environment is preferred. • Understanding of CET core marketing systems preferred. • College degree or equivalent work experience required. • At least three years’ experience in an IT role with 1+ years’ experience in implementation and testing required. • Must be able to obtain a valid gaming license in regulated jurisdictions.