Workplace Solutions Engineer

Emploi pas sur LinkedIn

🔥 il y a 15 heures

⛷️ Utah – Distant

⛷️ Utah – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 13%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Kadence

Site WebLinkedInTous les Emplois

11 - 50 employés

⚡ Productivité

🏠 Immobilier

💰 €10 000 000 Seed Round en 2022-12

Productivity • Real Estate

Chez Kadence, nous croyons que notre manière de travailler doit nous élever plutôt que de nous restreindre, permettant aux individus de s'épanouir dans tout ce qu'ils entreprennent. En développant le système d'exploitation du futur du travail, nous améliorons la coordination des personnes, du temps et de l'espace pour aider les équipes à se sentir dignes de confiance et autonomes dans leurs choix concernant la manière, le moment et le lieu où elles réalisent leur meilleur travail.

Description

• Own technical implementation across complex enterprise deployments • Design and deliver rollouts involving SSO, SCIM provisioning, calendar integrations, Intune/MDM, public-IP configuration, Zscaler/proxy/VPN exceptions, HRIS syncs, and workplace hardware • Configure Kadence for workplace operating models, roles, workflows, floor plans, phased rollouts, and global deployments • Lead launch planning and go-live orchestration, including dependencies, cutover plans, pilots, communications, and deployment sequencing • Design and deliver customer enablement for administrators, managers, operators, end users, site managers, champions, and ambassadors • Create training assets including one-pagers, videos, admin guides, dashboards, and communications templates • Advise customers on workplace operations, adoption strategy, privacy settings, booking models, and rollout planning • Own post-launch optimization, new-feature enablement, and additional site rollouts • Lead technical narratives through architecture, security, legal, procurement, compliance, and data-residency reviews • Compile customer feedback, file high-priority bug reports, and collaborate with Product and Engineering on improvements • Document technical playbooks, launch templates, integration guides, network requirements, rollout templates, and training decks • Partner with CX leadership to improve onboarding and implementation methodology • Work with CSMs, Support, sales, product, engineering, and the CTO; report to the VP of Customer Success

🎯 Exigences

• 5+ years in a technical customer-facing role such as solutions engineering, sales engineering, technical account management, implementation architecture, or enterprise IT delivery • Experience ideally in SaaS serving mid-market and enterprise customers • Ability to configure SSO in Entra ID or Okta • Ability to explain OIDC and SAML to security teams • Experience troubleshooting SCIM provisioning failures • Experience with calendar integrations, proxy/Zscaler exceptions, MDM/Intune rollouts, and network/IP architecture • Experience owning go-live plans, dependency chains, communications sequences, pilot cohorts, and cutover risk • Ability to design curricula, build training assets, and deliver live training to IT admins, workplace leaders, and end users • Ability to work with enterprise IT and security stakeholders, including CISOs, network architects, and workplace directors • Knowledge of workplace, real estate, or IWMS-adjacent domains, or deep curiosity about them • Ability to manage 8–15 concurrent enterprise deployments • Strong ability to communicate technical concepts to non-technical stakeholders • Ability to create templates, playbooks, and product feature requests from recurring problems • Ability to collaborate with CSMs, sales, product, engineering, and the CTO • Nice-to-have: experience with Envoy, Robin, OfficeSpace, iOFFICE/Eptura, Condeco, Archibus, FM Systems, or SwipedOn • Nice-to-have: familiarity with Archilogic, AutoCAD, or CAD/DWG-sourced floor plans • Nice-to-have: hardware deployment experience with Neat, Poly, Logitech, iPad kiosks, or occupancy sensors • Nice-to-have: SQL, basic Python, or PowerShell skills • Nice-to-have: experience deploying to CMMC, FedRAMP-adjacent, or heavily regulated customers • Nice-to-have: experience building customer training programs, certification tracks, or workplace-champion/ambassador networks

🏖️ Avantages

• Meaningful equity stock options • Health insurance • 401(k) • Ability to travel to a hub office for collaboration, training, and events occasionally • Real influence on the product, the playbook, and the shape of the CX organization as the company scales