DLS/VRF Controls Manager

🕒 il y a 28 jours

🐊 Florida – Distant

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💵 $96 000 - $192 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

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👻 Score fantôme 1%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Carrier

Carrier

10 000+ employés

Fondée en 1915

🏗️ Construction

🏥 Santé

📦 Logistique

Construction • Healthcare • Logistics

Carrier est un leader mondial dans les solutions pour le bâtiment et la chaîne du froid, dédié à l'innovation pour créer des environnements sains, sûrs, durables et intelligents. L'entreprise est impliquée dans les systèmes de CVC et de réfrigération et se concentre sur la promotion de la santé et de la sécurité des espaces intérieurs ainsi que sur la préservation de l'approvisionnement mondial en nourriture et en médicaments grâce à ses technologies avancées. Carrier s'engage également à lutter contre le changement climatique en collaborant avec des partenaires pour favoriser la durabilité et l'efficacité énergétique des infrastructures. En explorant des solutions pour les bâtiments intelligents et la résilience énergétique, Carrier progresse vers un avenir neutre en carbone.

Description

• Manage a team of intermediate or experienced professionals in Product and Technical Service for DLS/VRF controls support • Establish objectives and guidelines for Controls specialists across North America • Resolve escalated complex technical problems and oversee technical analysis • Implement continuous improvement initiatives for DLS/VRF Controls Products • Engage in business process and procedure development to meet business objectives • Coach experienced dispatchers and/or team leaders and provide feedback • Work closely with Product Management and Engineering teams on controls development • Serve as subject matter expert for industry controls solutions • Handle complex calls with high-profile customers • Prioritize resources for cost effectiveness and coordinate activities • Monitor performance metrics to achieve productivity targets • Consolidate analytic results and present information to managers • Handle complex customer matters and escalate more complex issues • Lead and advise team members on routine and complex tasks • Support the Digital team in developing the controls offering and BU alignment • Travel frequently, up to 50%, sometimes on short notice, to support customer needs

🎯 Exigences

• High School Diploma or GED • 5+ years of DLS/VRF field experience • 5+ years of experience in VRF Controls integration experience • 50% travel requirement • Troubleshooting all aspects of commercial applied HVAC systems • Proven experience demonstrating excellent conflict resolution, negotiation, and problems solving skills in high pressure and challenging environments • Experience in quality improvement position working with warranty data/systems • Experience in a position requiring technical presentations • Proficient with Microsoft Office products (Word, Excel, PowerPoint, and Outlook) • Proven examples of demonstrating strong written and verbal communication skills

🏖️ Avantages

• Short-term cash incentives, subject to plan requirements • Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Paid vacation days, up to 15 days • Paid sick days, up to 5 days • Paid personal leave, up to 5 days • Paid holidays, up to 13 days • Birth and adoption leave • Parental leave • Family and medical leave • Bereavement leave • Jury duty leave • Military leave • Purchased vacation • Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Health Savings Account • Health Care Spending Account • Dependent Care Spending Account • Tuition Assistance

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