Technical Service Manager

🕒 il y a 14 jours

🐊 Florida, Illinois, +8 états de plus – Distant

🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🌾 North Dakota – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🧀 Wisconsin – Remote

💵 $96 000 - $192 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

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Carrier

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1915

⚡ Énergie

🚗 Transport

🔧 Matériel

Energy • Transport • Hardware

Carrier est un leader mondial dans les solutions pour le bâtiment et la chaîne du froid, dédié à l'innovation pour créer des environnements sains, sûrs, durables et intelligents. L'entreprise est impliquée dans les systèmes de CVC et de réfrigération et se concentre sur la promotion de la santé et de la sécurité des espaces intérieurs ainsi que sur la préservation de l'approvisionnement mondial en nourriture et en médicaments grâce à ses technologies avancées. Carrier s'engage également à lutter contre le changement climatique en collaborant avec des partenaires pour favoriser la durabilité et l'efficacité énergétique des infrastructures. En explorant des solutions pour les bâtiments intelligents et la résilience énergétique, Carrier progresse vers un avenir neutre en carbone.

Description

• Lead a highly skilled team of technical service managers and technical service advisors located across North America. • Provide advanced troubleshooting assistance and technical expertise to the direct report team, sales team, and customers. • Gather and analyze data from multiple sources relevant to solving technical issues. • Utilize team to develop and deliver multi-day, hands-on, technical installation, and service training for internal and external customers, focusing on system overview, installation, commissioning, start-up, troubleshooting, and controls. • Develop technical training materials for meetings and distributor/dealer events. • Work closely with engineers, factories, and product managers to refine and enhance the product offering. • Implement systems, tools, and processes to increase the effectiveness of the technical service team. • Support and implement corporate policies and objectives. • Track and report monthly department expenses.

🎯 Exigences

• Bachelor’s degree with at least 4 years of HVAC field experience, or a high school diploma/GED with a minimum of 7 years of HVAC field experience. • Minimum of 5 years’ experience leading and managing teams of skilled professionals. • Minimum of 5 years of hands-on experience with residential and light commercial HVAC systems. • Minimum of 3 years delivering HVAC technical training or presentations. • Capability to work remotely with a dedicated home office setup. • Willing and able to travel domestically up to 50%, including periodic trips to Indianapolis, Indiana, and short notice travel to support customer needs.

🏖️ Avantages

• Health Care Benefits : Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance