
1001 - 5000 employés
🛡️ Assurance
⚕️ Assurance santé
Insurance • Healthcare Insurance
Crum & Forster (C&F) est une entreprise nationale de premier plan dans le domaine de l'assurance dommages et responsabilité, avec une importante plateforme spécialisée et diversifiée. Nous protégeons les entreprises et les organisations contre la nature imprévisible du risque, leur donnant la confiance nécessaire pour relever de nouveaux défis et prospérer dans un monde de plus en plus complexe et incertain. C&F est orienté client, créatif et flexible dans la fourniture de produits et services personnalisés.
🕒 il y a 6 jours
🗣️🇺🇸🇬🇧 Anglais requis
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1001 - 5000 employés
🛡️ Assurance
⚕️ Assurance santé
Insurance • Healthcare Insurance
Crum & Forster (C&F) est une entreprise nationale de premier plan dans le domaine de l'assurance dommages et responsabilité, avec une importante plateforme spécialisée et diversifiée. Nous protégeons les entreprises et les organisations contre la nature imprévisible du risque, leur donnant la confiance nécessaire pour relever de nouveaux défis et prospérer dans un monde de plus en plus complexe et incertain. C&F est orienté client, créatif et flexible dans la fourniture de produits et services personnalisés.
• Research and process daily cash receipts into the appropriate receivable system • Apply payments to the correct customer account and policy transaction within established timelines • Reconcile remittances to accounts receivable balances and investigate discrepancies • Review and resolve unapplied and unallocated cash items • Correct misapplied cash and process cash transfers • Perform daily and monthly cash balancing activities • Partner with collections and internal stakeholders to resolve premium and commission discrepancies, including overpayments and underpayments • Respond to customer service inquiries by phone and email within service standards • Research and resolve complex cash application and account issues • Identify recurring issues and recommend process improvements • Document and update workflows, procedures, and process changes • Provide support and guidance to team members on cash application processes and best practices • Participate in special projects and other assigned duties
• Bachelor’s degree (or equivalent experience) • Minimum of 3 to 5 years of experience in accounts receivable, cash application, or general accounting • Strong knowledge of accounts receivable and general accounting principles • Property & Casualty insurance experience preferred • Proficiency in Microsoft Office, including Excel, Word, and Outlook • Strong analytical, organizational, and problem-solving skills • Excellent verbal and written communication skills • Strong mathematical aptitude and attention to detail • Ability to prioritize workload and work effectively in a fast-paced environment • Commitment to excellent customer service for internal and external stakeholders • Associate’s degree preferred, but not required • Ability to adhere to departmental policies, procedures, and authority levels supporting risk management controls • Ability to work independently while collaborating effectively across teams • Experience handling complex reconciliations and cash application issues • Process-focused mindset committed to continuous improvement • Willingness to support training and knowledge sharing within the team
• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Health, dental, and vision benefits • Whole-family wellness programs covering physical, mental, and financial wellbeing • Tuition reimbursement • Industry-related certifications • Professional training • Dynamic, ambitious, fun and exciting work environment • Matching donation program • Volunteer opportunities • Employee-driven corporate giving program • Equal employment opportunity and inclusive workplace
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