Client Configuration Specialist

🕒 il y a 3 jours

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Circana

Site WebLinkedInTous les Emplois

5001 - 10000 employés

🤝 B2B

💼 Conseil

B2B • Consulting

Chez Circana, nous mesurons et accélérons la demande. C'est aussi simple que cela. Nous nous associons aux marques pour aborder leurs défis commerciaux les plus ardus grâce à une combinaison de nos big data, de notre plateforme de visualisation de données alimentée par l'IA, et de notre expertise approfondie dans plus de 25 industries. Nos clients comptent sur nous pour les guider dans leurs prochaines étapes, et celles d'après, afin qu'ils puissent innover, répondre à la demande des consommateurs et croître.

Description

• Own client configuration and deployment of Emiri, Circana’s Liquid AI-driven natural language tool • Support Emiri’s configuration dependencies, including prompt templates and setup requirements • Design UI mockups or flow diagrams and translate feedback into actionable development stories or bug reports • Document and maintain configuration processes, tips, and how-to guidance for internal use • Collaborate with client success and client teams to explain configuration needs and guide effective prompting • Drive root cause analysis to identify scalability and user-friendliness improvements • Coach commercial teams on Liquid AI configuration and functionality • Support key client meetings and demos • Test enhancements and fixes before release to ensure quality and expected behavior • Scale Emiri across Circana industries, markets, and datasets globally

🎯 Exigences

• Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri • Experience in configuration management, technical product operations, or client solutions roles • Strong organizational skills for managing multiple client configurations and maintaining on-time delivery and service levels • Experience with generative AI tools such as OpenAI or Claude • Strong communication abilities for simplifying technical concepts for non-technical users and collaborating across teams • Comfort learning prompt engineering and system behavior • Process-driven approach to issue management, QA, and feedback loops • Experience with Jira, Confluence, or similar issue-tracking and documentation systems • 5+ years of experience in data analytics and reporting • Multilingual proficiency in French, German, Spanish, and/or Italian preferred • Working knowledge of JSON and strong attention to structure and formatting preferred • Exposure to low-code/no-code platforms or custom internal tooling preferred • Experience working with UX/UI teams or providing user-centered feedback preferred

🏖️ Avantages

• Flexible and accommodating environment supporting work and personal lives • Inclusive, committed team environment • Continuous learning and growth • Feedback-sharing culture • Great Place To Work® certified employer • Reasonable accommodation available for applicants with disabilities • Prospective candidates may be asked to consent to background checks in accordance with local legislation