Professional Services Consultant – Environmental Science

🕒 il y a 2 jours

🌵 Arizona, North Carolina – Distant

🌵 Arizona – Remote 🌲 North Carolina – Remote

💵 $75 000 - $100 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

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Clinisys

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1988

🏥 Santé

🍽️ Alimentation et boissons

💼 Conseil

Healthcare • Food & Beverage • Consulting

Clinisys est un fournisseur mondial de solutions logicielles d'informatique et de diagnostics de laboratoire, proposant des systèmes de gestion de l'information de laboratoire (LIS/LIMS), des plateformes de laboratoire basées sur le cloud, ainsi que des services professionnels associés aux laboratoires des secteurs de la santé, des sciences de la vie, de l'environnement, de l'alimentation et des boissons, entre autres. Fort de plus de 40 ans d'expérience et de plus de 3 000 clients dans 34 pays, Clinisys offre des solutions qui soutiennent la traçabilité des échantillons, la conformité réglementaire, les tests à l'échelle de la population, et l'intégration de technologies émergentes telles que l'IA. L'entreprise combine une connaissance approfondie des marchés locaux et une portée mondiale, soutenue par des équipes de développement de produits, de support et de déploiement pour aider les organisations à gérer des opérations de laboratoire efficaces et conformes.

Description

• Consult with key stakeholders before and after sales to align project scope with contracted customer expectations • Conduct implementations and upgrades for laboratory departments • Use AI-enabled tools and Clinisys platforms to optimize implementation workflows, analyze data, and support decision-making • Guide clients using Clinisys best-practice recommendations • Deliver client training during implementations and upgrades • Monitor client and departmental feedback and provide process-improvement input • Travel to client sites to install Clinisys software products • Maintain customer satisfaction throughout the customer relationship • Resolve project issues or escalate them to senior staff or management • Collaborate with and mentor other Professional Services Consultants • Organize and prioritize project tasks for timely completion • Complete other assigned projects

🎯 Exigences

• Bachelor of Science in Chemical, Biological, or Environmental Sciences, Information Technology, or related degree • 3+ years of experience in an Environmental Science Laboratory • Knowledge of related standards and EPA testing methodologies • 3 years of experience writing SQL queries; Oracle DB knowledge preferred • 3 years of experience with laboratory reporting tools such as Telerik, Actuate, or Crystal • 3 years of experience working with application interfaces such as HL7 or APIs • Understanding of laboratory operations, laboratory information management systems, software applications, and some instrument and third-party interfacing • Ability to understand how multiple systems work together and make recommendations • Strong communication and presentation skills • Strong analytical and problem-solving skills • Ability to develop and improve workflow processes and procedures and drive client process improvements • Ability to work independently and manage projects and priorities from start to finish • Preferred: 5 years of experience administering Laboratory Information Management Systems or Clinisys software products and one year working with Clinisys applications such as Horizon/CLS or Sunquest • Preferred: 1+ years of experience with programming languages such as C#, Java, or Python • Preferred: 1 year of experience in a consulting or implementation environment • Experience or exposure to AI tools such as Co-Pilot • Must attend or travel to a Clinisys office on the first day of employment for onboarding • Ability to travel 25–50% to client sites • Ability to lift/carry 15–44 lbs. and stand/walk 2–6 hours • Ability to follow customer-location health and safety requirements, including exposure to hazardous materials or varying weather conditions

🏖️ Avantages

• Health and wellness benefits • 401(k) Savings Plan • Stock incentive programs • Paid time off • Parental leave • Tuition assistance • Fully remote work arrangement • AI-enabled tools and Clinisys platforms • Company-provided IT equipment during onboarding