Clinical Success Consultant

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of RapidAI

RapidAI

51 - 200 employés

🏥 Santé

💼 Conseil

🍽️ Alimentation et boissons

Healthcare • Consulting • Food & Beverage

RapidAI est une entreprise fournissant des logiciels d'aide à la décision clinique alimentés par l'intelligence artificielle, axés sur l'amélioration des résultats pour les patients dans le secteur de la santé, notamment pour des pathologies telles que l'AVC, l'anévrisme et l'embolie pulmonaire. Leur technologie, conçue par des cliniciens, vise à augmenter la rapidité, la précision, l'évolutivité et la sécurité des diagnostics et traitements. RapidAI propose une gamme de produits et de solutions qui aident les hôpitaux et les prestataires de soins de santé à prendre des décisions de triage et de transfert plus rapidement et plus précisément. Avec des solutions qui s'intègrent dans les flux de travail hospitaliers existants, RapidAI améliore les essais cliniques et optimise les soins aux patients ainsi que l'efficacité opérationnelle.

Description

• Support internal users and external customers with product training, disease-specific program knowledge, and care-milestone expertise • Guide hospital customers through onboarding and launches for Rapid mobile, web app, Insights, and new products • Maintain relationships with hospital stakeholders as the primary contact for inquiries and product support • Design and develop end-to-end workflows for disease-specific content • Track AHA guidelines, industry standards, and disease-specific workflow trends • Monitor and analyze hospital usage, mobile adoption, and workflow data to identify issues and optimization opportunities • Analyze customer adoption issues and competency gaps, then design interventions • Use data analytics for territory analysis and create and present Quarterly Business Reviews • Develop client success stories and testimonials • Collaborate with sales on renewals, upselling, and cross-selling • Contribute to cross-functional Clinical Success projects

🎯 Exigences

• BS/MS in Nursing • 3+ years of disease-specific leadership or hospital customer success experience • Strongly preferred neurovascular leadership, preferably as a stroke program coordinator or manager • 5 years of disease-specific acute clinical care experience, including Stroke, PE, STEMI, or emergency department leadership • Previous medical device/SaaS clinical experience is a bonus • Advanced disease-specific certification such as SCRN or CCRN is strongly preferred • Proficiency in Microsoft Office, including PowerPoint, Excel, and Word • Ability to aggregate and analyze data for decision-making and presentations • Exceptional customer-facing and presentation skills • Ability to navigate ambiguity and manage multiple projects • Flexibility to adapt to changing work environments • Ability to work in a team-oriented environment • Hands-on, detail-oriented problem-solving approach • Willingness to work with new tools and technology • Must be physically located in MN, IA, CO, NM, NE, KS, AR, North Dakota, or South Dakota • Ability to travel at least 25% within the assigned territory

🏖️ Avantages

• Salary range of $110,000–$125,000 per year • Potential eligibility for equity awards • Potential eligibility for short-term incentives

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