Director, Data Quality & Adoption

🕒 il y a 7 jours

⚔️ Virginia – Distant

⚔️ Virginia – Remote

💵 $106 050 - $116 970 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 0%

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Communities In Schools National Office

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1977

🤝 À but non lucratif

📚 Éducation

🌍 Impact social

💰 Grant en 2025-06

Non-profit • Education • Social Impact

Communities In Schools National Office est une organisation nationale à but non lucratif qui met à disposition des écoles des ressources communautaires et des services d’accompagnement afin que les élèves disposent de tout ce dont ils ont besoin pour réussir leur parcours scolaire et obtenir leur diplôme. Elle met en relation des partenaires et des services locaux pour répondre aux besoins essentiels des élèves et propose un accompagnement intégré axé sur l’amélioration de l’assiduité, du comportement, de la persévérance scolaire, du passage en classe supérieure et de l’obtention du diplôme, avec une attention particulière portée à la prévention du décrochage et à l’égalité d’accès, quels que soient les parcours. L’organisation développe des partenariats entre les établissements scolaires et la communauté et coordonne les services pour aider les élèves à réaliser pleinement leur potentiel à l’école, dans le monde du travail et au-delà.

Description

• Lead annual End-of-Year verification and ongoing data review processes • Coordinate issue resolution and identify opportunities to improve data quality • Support consistent implementation of data standards, reporting guidance, and verification practices across the CIS network • Lead operational coordination and data readiness activities for annual reporting, data publications, and strategic reporting initiatives • Lead, coach, and develop a team responsible for data operations, verification, training, resource development, support, and stewardship • Establish team priorities, workflows, service standards, and performance expectations • Drive adoption of the CISDM platform through training, documentation, office hours, onboarding, and user support • Lead development and growth of the CIS Connect virtual community • Lead Help Desk operations and use feedback, adoption metrics, and operational trends to improve support and user experience • Serve as liaison between users, program teams, and platform leadership • Translate operational needs and user feedback into system enhancements and process improvements • Partner with product and technology teams on testing, validation, release readiness, and new functionality implementation • Coordinate data requests, reporting questions, and recurring support needs • Contribute to continuous improvement of systems and processes • Participate in organization-wide initiatives and special projects

🎯 Exigences

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Public Administration, Education, Organizational Leadership, or a related field, or an equivalent combination of education and experience • 8–10 years of experience in data quality, data stewardship, program operations, user enablement, training and technical assistance, customer success, reporting and analytics, or related fields • 3–5 years of experience leading high-performing teams, including performance management, coaching, mentoring, and staff development • Demonstrated success leading complex operational initiatives and coordinating cross-functional stakeholders • Experience overseeing data validation, reconciliation, quality assurance, and continuous improvement processes • Strong analytical, problem-solving, and organizational skills • Ability to translate business needs into operational and technical solutions, including supporting User Acceptance Testing (UAT) • Excellent written, verbal, and interpersonal communication skills • Experience working with a network of affiliates or distributed organizations • Advanced proficiency in Microsoft Excel, Power Query, and Microsoft Office Suite • Demonstrated commitment to customer service, operational excellence, continuous improvement, and collaborative, learning-oriented cultures • Familiarity with Power BI or Tableau (preferred) • Experience using SQL to extract and analyze data (preferred) • Experience supporting enterprise systems, user adoption, or change management initiatives (preferred) • Travel up to 25% may be required, including domestic United States travel with occasional overnight stays

🏖️ Avantages

• Five weeks of Paid Time Off • Generous 403b Retirement Savings Plan contribution • 10 Paid Holidays • 90% of employee health care premiums paid by the organization • Summer Work Schedule and Winter Break • Employer-paid short-term and long-term income replacement programs • Opportunity to contribute to an important mission • Virtual work environment

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