Account Manager

Emploi pas sur LinkedIn

🕒 il y a 5 mois

🗽 New York – Distant

info

💵 $90 000 - $100 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Connect America

501 - 1000 employés

Fondée en 2004

🤖 Intelligence artificielle

☁️ SaaS

💰 Private Equity Round en 2010-01

Healthcare • Artificial Intelligence • SaaS

Connect America est un fournisseur de premier plan de solutions de santé numérique axées sur la télésurveillance des patients et les solutions de soins connectés. Leur plateforme innovante intègre des appareils connectés avec des services de soins à distance activés par la technologie, des analyses, et un centre d'appels concierge disponible 24h/24 et 7j/7, permettant aux individus de vieillir en sécurité et de manière indépendante à domicile. Grâce à un assistant de santé virtuel basé sur l'IA et un moteur d'analyse robuste, ils améliorent l'engagement des patients, l'observance des traitements et les résultats de santé globaux tout en réduisant les hospitalisations inutiles et les coûts de santé.

Description

• Drive growth by upselling products and services, expanding usage, and increasing overall referral volume within assigned markets • Maintain strong customer relationships, serving as an escalation point for key accounts and ensuring a high level of customer satisfaction. Retain customers by ensuring high customer satisfaction and clear ROI • Facilitate strategic meetings with director-level or higher customer stakeholders. • Own and maintain strategic Action Plans for all key accounts. • Participate in relevant industry conferences and local market events. • Maintain accurate and complete Salesforce documentation and comply with all operational processes. • Collaborate across departments and contribute to coaching, development, and team culture. • Engage in cross-functional initiatives and receive positive customer/internal feedback. • Collect feedback on deals and communicate issues or concerns in solution-orientated approach. • Utilize deal reviews process and close plans to improve win rates and accelerate deals

🎯 Exigences

• Bachelor’s degree or equivalent experience • 2+ years of sales experience in healthcare, selling clinical or technology solutions to providers • Subject matter expertise on products and market trends • Superior communication, written, oral, phone, webinar, presentation, and interpersonal skills • Strong analytical skills, with the ability to measure and report on and create narratives around ROI • Effective collaborator with experience working with senior leaders to recommend, plan, and execute organizational initiatives • Ability to travel minimum 25%

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