Enterprise Banking Relationship Manager

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🏄 California – Distant

🏄 California – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

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CSI

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1965

💳 Fintech

🏦 Banque

🔒 Cybersecurity

💰 Private Equity Round en 2024-01

Fintech • Banking • Cybersecurity

CSI est une entreprise technologique spécialisée dans les solutions bancaires modernes, proposant des produits tels que des logiciels de banque de base, des services bancaires numériques, le traitement des paiements, ainsi que des services de cybersécurité gérés. Leurs solutions intégrées incluent également des services de conseil axés sur la conformité et la réduction des crimes financiers. CSI vise à permettre aux institutions financières de prospérer dans un paysage numérique tout en améliorant l'expérience client et l'efficacité opérationnelle.

Description

• Serve as the primary point of contact for a portfolio of customer accounts. • Build and strengthen long-term relationships with key stakeholders at financial institutions. • Ensure customers receive exceptional service and support throughout their partnership with CSI. • Partner with internal teams to resolve issues, address concerns, and deliver positive outcomes. • Conduct strategic business reviews and maintain regular communication with clients. • Identify opportunities to expand customer value through additional CSI products and solutions. • Participate in cross-sell initiatives and contribute to business retention and growth objectives. • Monitor customer satisfaction and work proactively to improve the overall client experience. • Keep customers informed about product enhancements, new offerings, and industry trends. • Contribute to pipeline development, contract renewals, and customer advocacy initiatives.

🎯 Exigences

• Bachelor's degree or equivalent combination of education and experience. • 3+ years of experience in relationship management, account management, customer success, sales, or a related customer-facing role. • Must have experience working within banking, fintech, SaaS, or a related technology-driven industry. • Strong ability to build trust and influence decision-makers. • Exceptional communication, presentation, and interpersonal skills. • Proven problem-solving and negotiation abilities. • Strong organizational skills with excellent attention to detail. • Ability to manage multiple priorities and stakeholders simultaneously.

🏖️ Avantages

• Comprehensive range of benefits • Eligible for incentive awards based on individual and business performance