Inside Sales Representative

Emploi pas sur LinkedIn

🔥 il y a 9 heures

🦬 Montana, North Carolina, +3 états de plus – Distant

🦬 Montana – Remote 🌲 North Carolina – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote

💵 $15 - $24 / heure

⏰ Temps Plein

🟢 Junior

⬇️ Commercial Sédentaire

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CVS Health

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1963

🏥 Santé

⚕️ Assurance santé

🛒 Commerce de détail

Healthcare • Healthcare Insurance • Retail

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• Acquire new members through inbound and outbound calls • Assess customer needs for products and services using probing questions and listening skills • Service existing members and respond to inquiries about product utilization and benefits • Cross-sell ancillary and other applicable products to existing members • Retain existing members • Maintain knowledge of CMS and state regulations • Multitask and use a computer while interacting with prospects and members by phone • Capture relevant information in the Customer Relationship Management system (CRM) • Meet sales, conversion, and cross-sell goals • Contact prospective members within performance-plan time limits • Achieve member retention targets • Maintain high member satisfaction • Develop expert understanding of company products, services, and processes • Pass required annual AHIP continuing education, product certification, security and compliance, client/carrier, and CMS certifications

🎯 Exigences

• 4-year college degree OR 1 to 2 years’ experience selling multiple Medicare products • Ability to obtain a Life & Health insurance license within 2 attempts and/or 60 days from employment start date • Active use of a computer for daily job activities • Ability to multitask while talking on the phone • Excellent communication and listening skills • Self-starter with a positive attitude and ability to control emotions when dealing with unhappy customers • Adaptability to a high-pressure, achievement-oriented environment • Drive to build, manage, and grow a book of business • High level of computer proficiency, including Microsoft Office • Ability to quickly perform basic mathematical operations without a calculator • Ability to pass annual AHIP continuing education, product certification, security and compliance, client/carrier, and required CMS certifications • Ability to meet sales goals, conversion rates, cross-sell rates, contact-time targets, retention targets, and member satisfaction standards

🏖️ Avantages

• Hourly base pay plus commission • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Personal and professional development • Career growth opportunities