Senior Associate, Consumer Retention Marketing

🕒 il y a 29 jours

🇺🇸 États-Unis – Télétravail

💵 $83 000 - $122 000 / an

⏰ Temps Plein

🟠 Senior

🎡 Marketing

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de DoorDash, pas via un site d'emploi

Repérée par Remote Rocketship il y a 29 jours

Toujours ouverte sur le site de DoorDash. Vérifiée il y a 2 heures.

Logo of DoorDash

DoorDash

10 000+ employés

🍽️ Alimentation et boissons

📦 Logistique

🛍️ eCommerce

Food & Beverage • Logistics • eCommerce

DoorDash est un service de livraison de repas leader qui connecte les clients avec les entreprises locales et les restaurants. En dynamisant les économies locales, DoorDash facilite la croissance et le succès des restaurants et des détaillants, offrant un environnement de travail flexible à ses employés. L'entreprise met l'accent sur l'innovation et vise à redéfinir l'expérience du commerce local tout en fournissant des avantages considérables et des opportunités pour les membres de l'équipe dans différents domaines de carrière.

Description

• Create CRM campaign strategy across the customer lifecycle for automations and ad hoc communications • Build, QA, launch, and optimize retention marketing campaigns across email, push notifications, in-app messaging, and other channels using first-party platforms • Develop campaign strategy briefs based on business needs and audience behavior • Determine channel mix, audience targeting, and touchpoint frequency for each program • Establish working relationships with Creative Studio, Promo Strategy, Product, Analytics, and Strategy teams • Manage CRM reporting dashboards, monitor trends, and make recommendations based on results • Stay current on email, push, and SMS marketing best practices and share learnings with the broader marketing team • Own end-to-end campaign execution from channel strategy and audience planning through QA, launch, optimization, and reporting • Analyze initiative impact on order rate and revenue • Support creative ideation and iteration and consult on various customer-experience workstreams • Collaborate across strategy and operations, brand, product marketing, analytics, and Retention teams • Report to the Manager of Lifecycle on USMP within Consumer Lifecycle Marketing

🎯 Exigences

• 4+ years experience in CRM or email marketing • Deep familiarity with CRM technology including ESPs/marketing automation platforms • Analytical mindset with strong attention to detail • Strong writing and communication skills • Basic knowledge of SQL, HTML, and data visualization platforms such as Tableau and Periscope • Knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics • Extremely organized, dependable, self-motivated, and able to multitask • Bachelor’s degree or equivalent experience

🏖️ Avantages

• 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical, dental, and vision benefits • 11 paid holidays • Disability and basic life insurance • Family-forming assistance • Mental health program • Flexible paid time off/vacation for salaried roles • 80 hours of paid sick time per year for salaried roles • Premium healthcare • Wellness expense reimbursement

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