Ancillary Specialist

🕒 il y a 6 jours

🌵 Arizona, Nevada, +1 états de plus – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🦅 Parrain de Visa H1B

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👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of DriveTime

DriveTime

1001 - 5000 employés

Fondée en 2002

🚘 Automobile

📦 Logistique

📣 Marketing

Automotive • Logistics • Marketing

DriveTime est une entreprise de vente au détail automobile de premier plan, concentrée sur la révolution de l'achat de voitures. L'entreprise est fière de son approche de tarification transparente, éliminant les négociations et offrant une expérience client inégalée. DriveTime exploite des centres de reconditionnement pour redonner vie aux véhicules d'occasion, avec une formation complète et un équipement de pointe. Les opérations de l'entreprise sont rationalisées pour une productivité optimale et un support client, avec une équipe dynamique impliquée dans les services de prêts et les fonctions corporatives. DriveTime s'engage à créer un impact positif en favorisant un environnement de travail solidaire qui valorise l'intégrité, la collaboration et la diversité des parcours.

Description

• Review and adjudicate claims for the GAP product • Verify multiple documents • Ensure the correct amount is applied to the loan or returned to the customer • Handle challenging customer calls • Meet time-sensitive requirements and deliverable due dates • Work collaboratively in a high-functioning team environment • Work a set Monday–Friday schedule with rotating Saturdays and overtime as needed

🎯 Exigences

• High School diploma required • Bachelor or Associate degree preferred • Knowledge of GAP and/or insurance claims preferred • Excellent verbal and written communication skills • Ability to work effectively in a fast-paced environment • Ability to meet multiple time-sensitive requirements and deliverable due dates • Strong problem-solving skills • Positive emotional resilience when handling challenging calls • Reliable and secure internet connection • Conducive, quiet home-office workspace with no distractions • Hiring contingent upon successful completion of background and drug screening • Must work within an approved city and state

🏖️ Avantages

• Work From Home from an approved city and state • Medical, dental, and vision insurance with employer-paid premiums contribution • 401(k) • Company-paid life insurance • Short- and long-term disability coverage • Professional growth opportunities • Tuition reimbursement • Wellness program with self-guided coaching, journeys, cash incentives, and medical-premium discounts • Consistent Monday–Friday schedule with rotating Saturdays • Paid time off, including wellness days and holidays for full-time roles • Company outings, personal rewards, and prizes • Social events and team competitions • In-house gym • Game room with ping-pong and pool tables

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