Account Manager

🕒 il y a 2 mois

🐎 Kentucky – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de DuBois Chemicals, Inc., pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de DuBois Chemicals, Inc.. Vérifiée il y a 2 heures.

Logo of DuBois Chemicals, Inc.

DuBois Chemicals, Inc.

1001 - 5000 employés

Fondée en 1920

🍽️ Alimentation et boissons

📦 Logistique

🏭 Fabrication

Food & Beverage • Logistics • Manufacturing

DuBois Chemicals, Inc. est un fournisseur de premier plan de produits chimiques spécialisés, offrant une gamme complète de produits et services pour diverses industries. L'entreprise fournit des solutions sur mesure dans la fabrication, la transformation des aliments et des boissons, la pâte et le papier, le traitement de l'eau, l'entretien automobile et le lavage de flottes. Avec plus de 100 ans d'expérience, DuBois associe une chimie avancée, des solutions d'équipement et des services techniques pour améliorer la qualité des produits et réduire les coûts pour ses clients. Leurs solutions axées sur l'industrie incluent des fluides de travail des métaux, des nettoyants industriels, des lubrifiants et des agents de prévention de la rouille, parmi tant d'autres. DuBois s'engage en faveur de la sécurité, de l'innovation et de la durabilité, offrant des produits et services conçus pour optimiser la performance et l'efficacité des entreprises dans le monde entier.

Description

• Manage customer accounts and ensure company programs are effectively implemented and properly operating • Build and maintain strong, long-term customer relationships as point of contact and advisor • Maintain and grow existing accounts by understanding customer needs, resolving issues, and identifying additional sales opportunities • Develop strong knowledge of company products and services to address customer needs • Communicate with customers verbally and in writing, providing regular updates and reports • Collaborate with sales, marketing, and customer service departments • Develop relationships at client sites to secure existing business and expand company reach • Identify continuous improvement projects and cross-sell opportunities within accounts • Assist with sales activities, including proposals and presentations • Successfully complete DuBois field training programs • Use the company analytics platform to prepare and present service reports • Comply with DuBois safety procedures and complete required training • Travel to customer sites for routine service visits and perform business reviews • Perform essential functions with or without reasonable accommodations

🎯 Exigences

• Must live in Louisville, KY or Lexington, KY • 3+ years in preferably Industrial Chemical sales, account management, customer service or related field • Excellent customer service skills to build and maintain positive customer relationships • Ability to manage multiple accounts and prioritize tasks, requiring strong organizational and time management skills • Ability to solve customers’ technical challenges and assist with improvement processes utilizing product knowledge • Document and communicate service findings for every customer service visit • Excellent oral, written, and presentation skills • Proficient in performing technical/mechanical on-site testing • Ability to learn and assist with DuBois e-Tools, System Surveys and Cost Calculators • Critical thinking and problem-solving skills with attention to detail • Proficient in Microsoft Office, Customer Relationship Management (CRM), and analytical tools • Ability to work independently with minimal supervision • Ability to travel up to 50%, including overnight travel • Bachelor’s degree in chemistry, engineering, metallurgy, or applied science fields preferred

🏖️ Avantages

• Equal employment opportunities without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation

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