Director, Client Success – Revenue Cycle

Emploi pas sur LinkedIn

🕒 il y a 9 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

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EnableComp

501 - 1000 employés

⚕️ Assurance santé

☁️ SaaS

💸 Finance

💰 Venture Round en 2022-07

Healthcare Insurance • SaaS • Finance

EnableComp est une entreprise spécialisée dans la gestion du cycle de revenus (GCR) pour les prestataires de soins de santé et les systèmes de santé à travers les États-Unis. Elle se concentre sur le traitement des réclamations complexes liées à l'Administration des Anciens Combattants, à l'indemnisation des accidents du travail, aux accidents de la route et à Medicaid hors de l'État, ainsi que sur la gestion des refus pour toutes les classes de payeurs. En s'appuyant sur l'automatisation intelligente et sa plateforme propriétaire E360 RCM™, EnableComp aide les prestataires de soins de santé à augmenter leurs revenus, à contrôler leurs coûts et à rationaliser les processus de facturation. Forte de son expertise dans le traitement des réclamations complexes, l'entreprise garantit un remboursement précis et rapide, offrant une amélioration significative des recouvrements et des performances financières de ses clients.

Description

• Responsible for managing and growing client relationships through hands-on partnership and collaboration with both EnableComp operations and sales leadership. • Focuses on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication. • Acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share through consistent service that exceeds client expectations.

🎯 Exigences

• Bachelor’s Degree in Business, Sales/Marketing or other related field of study • Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, specifically engaging hospital revenue cycle management. • Equivalent combination of education and experience will be considered. • Experience with claims billing and IT/EDI systems preferred. • Experience with CRM software (e.g. Salesforce.com) • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

🏖️ Avantages

• EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. • We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. • Continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. • Investing in our employees is the key to our success, and providing them with the tools, resources, and support they need to thrive and grow their career.

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